Customer Support Executive - 1 Year International Exp

Company Description

Growing Stars Consulting Private Limited is a premier IT, Non-IT, and BPO services firm rooted in India, with headquarters in Aligarh. We specialize in connecting talent with global opportunities, fostering professional growth for individuals while providing tailored staffing solutions for organizations. Our vision is to be a world-class staffing services provider, shaping careers with a global perspective. At Growing Stars Consulting, we are empowered by a team of recruitment professionals dedicated to managing client needs and driving success.

Role Description

This is a full-time on-site role for a Customer Support Executive position, located in Gurugram. The Customer Support Executive will be responsible for addressing customer inquiries, ensuring customer satisfaction, providing online support, and delivering top-notch customer service. Responsibilities also include troubleshooting technical issues and escalating unresolved queries to ensure timely resolution.

Qualifications

• Proficiency in Customer Support, Customer Satisfaction, and Customer Service
• Experience in Online Support and Technical Support services
• Strong communication and problem-solving skills
• Ability to work effectively in a dynamic and collaborative environment
• Bachelor's degree or equivalent; prior international experience (1 year) preferred

Skills Required

Customer Support, Customer Service, Technical Support, Customer Satisfaction, online support