Compliance Officer

Job Title - Compliance officer

Responsibilities :

• Answer Queries received on system and email on timely manner
• Follow up for compliance documents via calls, emails and messages
• Utilize excellent customer service skills and exceed customers’ expectations
• Ensure proper recording, documentation and closure
• Responsible for achieving assigned service level agreements
• Preserve and grow your knowledge of help desk procedures, products and services
• Manage to get candidates compliant for the role / counties according to end client requirements including but not limited to assigning training as per the

Job roles

candidates Requirements and skills :

1. Excellent communication skills

2. Keen attention to detail

3. Proficiency in using booking portals (flight, hotel, car)

4. Advanced troubleshooting and multi-tasking skills

5. Well organized in completing assigned task

6. Customer Service oriented