Intern - Client Onboarding

Client Onboarding Specialist Intern

Who are WE?

At Spyne , our mission is to revolutionize automotive retailing. Every year, 52 million cars are sold in the US, for a combined worth of $1700 billion, and, valuing the used-car market at $1000 billion. Our new-age, Generative AI -powered solutions are designed to transform the car visuals into premium studio visuals. Dealerships & marketplaces across the US & Europe, are able to better engage their online visitors, driving greater customer showroom visits, and eventually sales.

Spyne aims to expand into additional software segments within the used-car market, addressing the specific needs of dealerships. Leveraging our go-to-market strategy, we plan to cover all aspects of the dealer journey, from acquiring and appraising cars to listing, marketing, selling, and managing customer relationships.

The Spyne team, located in Gurugram, India, aims to be the leading software provider in the used-car market. Supported by top investors like Accel Partners and Storm Ventures, as well as experienced founders, we believe in revolutionizing Digital Production for greater efficiency and intelligence.

Know more about us here :

Yourstory - https : / / bit.ly / 3LXUVn9

Spyne x AWS - https : / / bit.ly / 47BrVxj

Auto - https : / / www.youtube.com / watch?v=yZBOiKKj9_s

What Are We Looking For?

We are seeking a Product Implementation & Onboarding Intern to support our onboarding and implementation team. This role is perfect for someone eager to learn about customer onboarding, product implementation, and SaaS workflows. You will work closely with new customers to ensure a smooth onboarding experience while collaborating with internal teams to optimize processes.

This is a 5-day work-from-office role in the US shift (06 PM - 03 AM).

What Will You Do?

• Assist in onboarding new customers, ensuring they understand and use the product effectively.
• Support the configuration and customization of the product based on customer needs.
• Conduct training sessions and create documentation to guide customers through the platform.
• Work closely with the Customer Success and Product teams to troubleshoot any onboarding issues.
• Analyze customer feedback to suggest improvements in the onboarding process.
• Ensure timely and smooth execution of implementation tasks.

What You Must Have?

Why join Spyne?