Travel Operations Analyst - ConfigurationsConfidential • Gurgaon / Gurugram, India
Travel Operations Analyst - Configurations
Confidential • Gurgaon / Gurugram, India
28 days ago
Job descriptionCreate and execute test plans to validate configuration requirements, identifying and resolving issues before launch. Document test outcomes and collaborate with internal teams to track resolutions. Manage GDS security settings, including PCC / OID bridging, access agreements, and agent permissions. Configure and maintain customer settings in internal tools to ensure accuracy and scalability. Manage agent access, permissions, and configurations within GDS platforms and agent tools. Serve as the first point of contact for GDS partners, external vendors, and internal teams for escalations, investigations, and questions regarding configurations. Manage supplier data (current and future) and monitor the health of supplier connections, proactively addressing issues. 3+ years of hands-on GDS experience in Sabre and Amadeus, with advanced knowledge of : Sabre PCC TJR configurations Amadeus OID configurations Security bridging and access agreements Agent EPR and related GDS setup Familiarity with public and negotiated airfares, branded fares, fare families, hotel rates, amenities, and corporate negotiated rates. Clear and concise oral and written communication skills for cross-team collaboration and stakeholder engagement. A strong team player with a collaborative approach and commitment to knowledge sharing. Exceptional attention to detail, creative problem-solving skills, and the ability to multitask in a fast-paced environment. Proficiency with JIRA, Google Workspace tools
Navan is growing rapidly, expanding its platform across multiple points of sale and GDS systems. As a Travel Operations Analyst - Configurations based in Gurgaon / Bangalore, you will play a critical role in ensuring our global travel solutions operate seamlessly. You will collaborate with internal teams, GDS partners, fulfillment partners, and travel suppliers to configure and maintain system settings that meet diverse operational requirements. Your expertise in GDS configurations and travel industry workflows will be key to launching new points of sale, optimizing operational efficiency, and resolving complex issues.
What You'll Do
Point of Sale Launch Support :
- Lead operational efforts to configure and maintain new points of sale across Sabre and Amadeus GDS systems.
- Work with suppliers / providers to order and set up PCCs / OIDs to meet specific customer and partner requirements.
Testing And Quality Assurance
Configuration Management
Cross-Team Collaboration
Technical Expertise
What We're Looking For :
Industry Knowledge
Collaboration And Communication Skills
Problem-Solving And Organizational Skills
Preferred Skills
Skills Required
Pcc, Sabre, Oid, Jira, Amadeus
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Configuration Analyst • Gurgaon / Gurugram, India
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