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Zinnia - Client Delivery Consultant
Zinnia - Client Delivery ConsultantZinnia • Gurgaon, India
Zinnia - Client Delivery Consultant

Zinnia - Client Delivery Consultant

Zinnia • Gurgaon, India
30+ days ago
Job description

Who We Are :

  • Zinnia is the leading technology platform for accelerating life and annuities growth.
  • With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products.
  • All of which enables more people to protect their financial futures.
  • Our success is driven by a commitment to three core values : be bold, team up, deliver value - and that we do.
  • Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

Who You Are :

  • A Client Delivery Consultant will have a background in the annuity and insurance industry, specifically related to the Zinnia model.
  • The Consultant will have a solid background in the interdependencies between Operations, Technology Capability areas (key systems, platforms) and department outside of delivery (Finance, Fund Management, Compliance, Tax).
  • They will have the ability to build relationships with technical and non-technical clients, both internal and external.
  • Client Delivery Consultants have a strong grasp of the client business, implementation ecosystem and Zinnia platforms and are the voice of the customer internally to ensure the proposed solution meets the business objective.
  • They have strong attention to detail, are problem solvers and can translate between the External Client, Information Technology, Operations, and Management teams to progress the right solution,.
  • What You'll Do :

  • Lead the initial project scope and analysis activities, including pricing exercises.
  • Lead / Facilitate detailed Solution Definition meetings, ensuring track meetings are well defined and address the necessary material to drive to a holistic solution.
  • Facilitate solution planning sessions to ensure efficient use of time with take-aways for internal alignment if necessary.
  • Incorporate knowledge of the existing client implementation and business offerings as consideration of impact and alignment when driving scoping sessions.
  • Act as the voice of the customer to translate the business objective into an approach prescribed by Zinnia.
  • Ensure solutions for each client adhere to the Zinnia IT framework, architectural strategic direction and support the clients' business objective.
  • Provide thought equity to identify new and innovative business analysis tools and techniques in response to business needs.
  • Assist other Capability areas in identifying scope changes and facilitating the dissemination of information to the appropriate Delivery Team.
  • Support the movement of internal and external project requests through the estimation process.
  • Assist with training program and associated documentation to support knowledge repositories.
  • What You'll Need :

  • Bachelor's degree in Computer Information Systems, Business Administration, or a related field, or equivalent work experience.
  • 6 plus years in business and / or systems analysis or related experience preferred.
  • 8+ years' experience in Annuity, mutual funds, financial services, or life insurance work experience preferred.
  • Solid background in the interdependencies between Operations, Technology Capabilities and department outside of delivery.
  • Strong knowledge and practice of the techniques necessary to manage the activities related to planning and requirements / analysis phases of the SDLC (Software Development Life Cycle).
  • Hands-on leader who knows the day-to-day aspects of tasks well enough to offer clear direction to team members.
  • Outlook / Word / / Excel / PowerPoint experience, with knowledge of Project Management tools
  • (ref : iimjobs.com)

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