Our client is an international professional services brand of firms, operating as partnerships under the brand. It is the second-largest professional services network in the world.
- User Support : Provide technical support to end users, including troubleshooting
and resolving issues related to Azure AD, O365, device management, and general
software / hardware issues.
- System Monitoring : Monitor the health and performance of IT systems, ensuring
the availability and security of cloud services (Azure, AWS) and on-premises
infrastructure.
- Script Automation : Create and maintain scripts in PowerShell and Bash to
automate routine tasks such as user provisioning, system updates, and backups.
- Cloud Resource Management : Use Terraform and other IaC tools to deploy,
manage, and scale cloud infrastructure resources across AWS and Azure
environments.
- Device Management : Assist with device enrollment in MDM solutions, ensuring
devices are secure and compliant with company policies.
- Network Support : Troubleshoot basic networking issues, including connectivity
problems and configuration of firewalls, switches, and routers.
- System Maintenance : Perform regular updates and maintenance on Linux and
Windows systems to ensure they are secure and running efficiently.
- Documentation : Maintain accurate documentation of IT processes,
troubleshooting guides, and cloud infrastructure Skills :
- 3-4 years of experience in similar role
- Azure Active Directory : User management, security settings, software installation,
end-user troubleshooting.
- Microsoft O365 : Admin support for Exchange, Teams, SharePoint.
- Device Enrollment : MDM solutions, device security.
- Scripting : PowerShell, Bash, and Linux shell scripting.
- Basic Networking : Connectivity troubleshooting, basic configurations.
- Operating Systems : Support for Linux and Windows.
- Cloud Services : Familiarity with AWS, Azure.
- Infrastructure as Code (IaC) : Experience with Terraform for provisioning and
managing cloud resources.
- Automation : Ability to automate tasks using scripting and IaC tools
- Some aspect of security and cyber security understanding is appreciated.
The Successful Applicant
Job Description :
- User Support : Provide technical support to end users, including troubleshooting
and resolving issues related to Azure AD, O365, device management, and general
software / hardware issues.
- System Monitoring : Monitor the health and performance of IT systems, ensuring
the availability and security of cloud services (Azure, AWS) and on-premises
infrastructure.
- Script Automation : Create and maintain scripts in PowerShell and Bash to
automate routine tasks such as user provisioning, system updates, and backups.
- Cloud Resource Management : Use Terraform and other IaC tools to deploy,
manage, and scale cloud infrastructure resources across AWS and Azure
environments.
- Device Management : Assist with device enrollment in MDM solutions, ensuring
devices are secure and compliant with company policies.
- Network Support : Troubleshoot basic networking issues, including connectivity
problems and configuration of firewalls, switches, and routers.
- System Maintenance : Perform regular updates and maintenance on Linux and
Windows systems to ensure they are secure and running efficiently.
- Documentation : Maintain accurate documentation of IT processes,
troubleshooting guides, and cloud infrastructure Skills :
- 3-4 years of experience in similar role
- Azure Active Directory : User management, security settings, software installation,
end-user troubleshooting.
- Microsoft O365 : Admin support for Exchange, Teams, SharePoint.
- Device Enrollment : MDM solutions, device security.
- Scripting : PowerShell, Bash, and Linux shell scripting.
- Basic Networking : Connectivity troubleshooting, basic configurations.
- Operating Systems : Support for Linux and Windows.
- Cloud Services : Familiarity with AWS, Azure.
- Infrastructure as Code (IaC) : Experience with Terraform for provisioning and
managing cloud resources.
- Automation : Ability to automate tasks using scripting and IaC tools
- Some aspect of security and cyber security understanding is appreciated.