Talent.com
This job offer is not available in your country.
IT System Administrator - CargoWise

IT System Administrator - CargoWise

Jigya Software ServicesGurgaon
22 days ago
Job description

About the job :

The IT System Administrator and Security Compliance Coordinator position incorporates system support and administration of the CargoWise One (C1) Application and Security Group Compliance functions within the C1 system.

This position supports the Information Technology Department as well as Global Process Compliance, Human Resources, Accounting, Finance, Operations, and other departments.

Essential Functions :

  • Create and maintain security groups, monitoring / auditing activity as necessary, and manage membership assignment
  • Train regional and local administrators on System Administration and other related topics
  • Document system settings and changes as required, and monitor user training when applicable
  • Maintain listing of approved global positions and related job descriptions

User administration :

  • Keep employee records up to date by processing employee status changes within C1 in a timely manner, including deactivation of terminated employees, creating new employee profiles, and revising rights as required
  • Audit staff profiles and security groups and advise stakeholders of any changes
  • Maintain HR information systems within C1 and compile reports as needed
  • Set up Client and Agent Organizations :

  • Configure Branch, Company and Agent setup and revision including change of address and branch mapping
  • When managers are unavailable, ensures Organizations are entered as temporary Orgs
  • Collaborate with local IT resources to assist in warehouse setup (location and package types), import products for warehouse and brokerage from legacy systems
  • Import IATA rates and train local IT resources on how to import IATA rates
  • Provide Vessel upload and data in conjunction with Master Data Management and integration Team members
  • Provide Global HR with Go-Live implementation support related to staff records and system setup when onboarding countries
  • Coordinate workflow and procedures between Global HR, Compliance and the IT department
  • Update charge codes after approval is received and make Tax ID changes as needed including overriding settings and editing / distributing messages as needed
  • C1 Incident Management :

  • Review, troubleshoot and resolve C1 incidents, or escalate as appropriate.
  • Assign a criticality to incidents and monitor open tickets
  • Maintain update communication and confirm resolution with end users or CargoWise.
  • Close incident after resolution is confirmed
  • Compile feature requests based on incident information and submit change requests within C1 according to standard process
  • Printers :

  • Assist local IT resources in printer setup within the C1 application
  • Manage printer assignment according to login groups
  • Monitor customer service tasks queue for administration requests
  • Provide support to end users whenever possible, or escalate to CargoWise
  • Communicate changes to system end users when necessary
  • Manage Process Controller Service for tasks and stop or restart as needed
  • Provide Champion user and INTTRA setup for subsidiaries
  • Assign Bank Accounts to General Ledger and confirm with International Finance Department, add Bank Accounts to Production environment
  • Accounting Authority :

  • Confirm authority setup as based on matrix.
  • Work with the VP of Accounting Compliance for specific changes or issues.
  • Required Skills :

  • A solid understanding of the Freight Forwarding Industry, C1 Application and the Company's organizational structure and processes
  • Exceptional written and verbal communication skills, and the ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Flexible and adaptable
  • Ability to work in ambiguous situations
  • Organized with a natural inclination for planning strategy and tactics
  • Problems solving approach, root cause identification skills, and critical thinking skills
  • Strong working knowledge of Microsoft Office Suite and CargoWise One
  • Preferred Experience And Qualifications :

  • Bachelors degree in IT / CSE
  • Freight Forwarding experience (advantageous)
  • Experience as a system / software trainer (advantageous)
  • ref : hirist.tech)

    Create a job alert for this search

    System Administrator • Gurgaon

    Related jobs
    System IT Engineer

    System IT Engineer

    Setara NetworksGurugram, HR, IN
    Quick Apply
    We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding ...Show moreLast updated: 30+ days ago
    Sr System Administrator

    Sr System Administrator

    ZenotiINDIA
    Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry.Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobi...Show moreLast updated: 30+ days ago
    System administrator – Oracle

    System administrator – Oracle

    5100 Kyndryl Solutions Private LimitedGurgaon, Haryana, India
    At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ...Show moreLast updated: 15 days ago
    • Promoted
    IT System Administrator

    IT System Administrator

    Essex Profit Enhancement Advisory Services Pvt LtdGurgaon
    Position : IT System Administrator Location : Gurugram, India Education Degree : Minimum BS / BE degree in area of CS, EE and related fields.Language skill...Show moreLast updated: 30+ days ago
    • Promoted
    AS400 System Administrator

    AS400 System Administrator

    TekIT Software Solutions Pvt. Ltd.Gurugram
    We are seeking a skilled AS / 400 System Administrator with a strong understanding of DB2 / 400 and SQL.The ideal candidate will have experience in system administration on the AS / 400 platform, with ex...Show moreLast updated: 26 days ago
    Network / System Administrator

    Network / System Administrator

    HatchGurugram, Haryana, India
    Join a company that is passionately committed to the pursuit of a better world through positive change.With more than 65 years of business and technical expertise in , , and , our in tirelessly wor...Show moreLast updated: 15 days ago
    System Administrator 3-IT

    System Administrator 3-IT

    ORACLEINDIA
    As part of Oracle Finance GIU - Banking-Application Management Support team, SaaSOps will be taking the complete responsibility of supporting & maintaining the applications, environment on the OCI ...Show moreLast updated: 30+ days ago
    System Administrator

    System Administrator

    Vanilla Networks Pvt LtdIndia
    Are you a technically proficient system administrator who is either Red Hat and / or Microsoft certified and with a passion for to solve complex technical problems? We are looking for well experienc...Show moreLast updated: 30+ days ago
    Senior System Administrator

    Senior System Administrator

    OnitINDIA
    Senior Systems Administrator to manage and optimize a diverse global IT cloud infrastructure.The role focuses on Microsoft 365, Entra ID, SSO, Exchange administration, Email Security (Mimecast), an...Show moreLast updated: 30+ days ago
    OnBase System Administrator

    OnBase System Administrator

    OU HealthCentral Park II
    The overall purpose of the OnBase System Administrator role is to maintain and monitor the OnBase system, ensuring that all processes are working correctly. This includes performing system checks, r...Show moreLast updated: 30+ days ago
    • Promoted
    IT System Administrator - CargoWise

    IT System Administrator - CargoWise

    Jigya Software ServicesGurugram
    About the job : The IT System Administrator and Security Compliance Coordinator position incorporates system support and administration of the CargoWise One (C1) Appl...Show moreLast updated: 22 days ago
    System Administrator

    System Administrator

    Michael PageGurgaon
    Our client is an international professional services brand of firms, operating as partnerships under the brand.It is the second-largest professional services network in the world.User Support : Prov...Show moreLast updated: 30+ days ago
    Online System Administrator

    Online System Administrator

    Rockstar IndiaIndia
    At Rockstar Games, we create world-class entertainment experiences.A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects t...Show moreLast updated: 30+ days ago
    IT System Support Administrator

    IT System Support Administrator

    DS SmithGurugram
    Under general supervision, responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements....Show moreLast updated: 11 days ago
    • Promoted
    IT Support Administrator

    IT Support Administrator

    Scrrum LabsGurgaon
    Job Summary : We are looking for a dedicated and knowledgeable IT Support Administrator to manage and support our internal technology infrastructure, ensuring seamles...Show moreLast updated: 30+ days ago
    • Promoted
    Lead IT System Auditor

    Lead IT System Auditor

    Employee ForumsGurgaon
    About the Role : We are looking for an experienced internal audit professional who can lead our efforts for the IT and Cyber security audit track and provide independent assura...Show moreLast updated: 26 days ago
    • Promoted
    Database Administrator - IT Operations

    Database Administrator - IT Operations

    The Job PortalGurugram
    Work Location : Gurugram Responsibilities : - Design, install, configure, and maintain database systems, inclu...Show moreLast updated: 30+ days ago
    • Promoted
    Cloud Operation - System Administrator

    Cloud Operation - System Administrator

    TBO.COMGurugram, Haryana, India
    Cloud Operation - System Administrator.Office Address : Floor 22, Tower C, Epitome Building No.DLF Cyber city, DLF phase 2,Gurgaon - 122002, Haryana, India. TBO – Travel Boutique Online Group –(www.T...Show moreLast updated: 11 days ago
    Online System Administrator

    Online System Administrator

    ROCKSTAR GAMESINDIA
    At Rockstar Games, we create world-class entertainment experiences.Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium...Show moreLast updated: 30+ days ago
    System Administrator - AIX

    System Administrator - AIX

    kyndrylINDIA
    At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing o...Show moreLast updated: 30+ days ago