Account Manager

Company Description :

Tatvic, is a marketing analytics company focusing on generating insights from data using long association with Google & its infrastructure. We breed, recognize and reward performance. As a company we are growing very fast & we are under transformation. To enable this transformation we need future leaders with eyesight which balances execution & strategic understanding.

Website : www.tatvic.com

Account Manager - Ahmedabad, Gujarat

Job Description : - The Account Manager plays a critical role in maintaining and expanding client relationships while ensuring long-term business growth. This individual will be responsible for managing a portfolio of existing clients, driving renewals, and identifying upsell and cross-sell opportunities. The role demands a proactive approach to engagement, strategic account planning, and a strong understanding of client business needs to maximize revenue retention and expansion.

Accountabilities- Role overview : We seek a results-driven Account Manager to own client relationships, ensure revenue retention, and drive account growth. The role is pivotal in fostering long-term partnerships, ensuring client satisfaction, and identifying opportunities to maximize value from existing accounts. KPI overview : The employee's contribution towards the organization. Key responsibilities and the nature of the work. Role Responsibilities : Develop and execute account management strategies to drive revenue retention and expansion. Identify upsell and cross-sell opportunities within existing client portfolios through proactive engagement. Analyze client feedback, industry trends, and competitive activity to refine account strategies. Independently drive business growth within managed accounts rather than solely relying on inbound opportunities. Act as the primary point of contact for assigned clients, ensuring engagement and satisfaction. Build and maintain strong relationships with key stakeholders, including decision-makers and influencers. Provide strategic recommendations to clients, helping them derive maximum value from company solutions. Collaborate with cross-functional teams to ensure seamless service delivery and proactive resolution of client challenges. Maintain up-to-date records of client interactions, deal progress, and pipeline in CRM and internal tracking systems. Track key account management metrics and report progress against goals. Provide structured insights on client performance, renewal rates, and revenue trends to senior management.

Feel free to reach out at soniya@tatvic.com or share your updated resume with the subject line, "Application for Account Manager"