International Voice process

Company Overview

FLY Consulting Services is a leading staffing and recruiting firm headquartered in Hyderabad, with a strong presence in Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. Our mission is to provide exceptional recruitment and staffing services across various industries, helping companies find suitable employees and aiding applicants in their career paths. Our dedicated team works closely with clients to understand their specific needs and deliver tailored staffing solutions.

Call Hiring Mangers@7997995113,7997995112,7997995117

Job Overview

We are looking for a Junior-level professional with 1 to 3 years of experience for the International Voice Process role at our Malad, Hyderabad location. This is a full-time position requiring excellent English communication skills. The successful candidate will be responsible for handling voice-based interactions on an international scale.

Qualifications and Skills

• Minimum of 1 year and a maximum of 3 years of experience in a BPO environment, showcasing expertise in handling voice-based processes.
• Proficiency in international voice process, familiar with the nuances and protocols of global communication standards.
• Experience in semi voice operations, balancing written and spoken communication tasks effectively.
• Prior experience in an international BPO setting, demonstrating capability in addressing diverse customer inquiries.
• Excellent English communication skills, both verbal and written, to engage effectively with international clients.
• Strong interpersonal skills to handle client queries and ensure customer satisfaction on a global scale.
• Ability to work independently as well as in a team, adapting to the dynamic nature of voice-based service environments.
• Must-have skills in BPO (Mandatory skill), underscoring essential experience in the business process outsourcing domain.

Roles and Responsibilities