BPS - Voice Process Associate

Company Description

About Sopra Steria

Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of 5.8 billion.

The world is how we shape it.

• BPS Customer Service / Customer Handling experience, Excellent communication skills (spoken and written), Excellent computer proficiency, Comfortable with 24 / 7 working environment / Comfortable with Flexible-offs
• Adept in MS Office (XL / Word)
• Should be comfortable working from Office location
• Should have cleared the Typing test with accuracy as detailed below :

Utilities requirement threshold

Speed (WPM) Minimum 20

Accuracy ( PERCENT ) 90 PERCENT

Total Experience Expected : 00-02 years

Qualifications

Additional Information

Candidates should be available to join in short notice

Ensure we are delivering a first-class customer service through proactive communication & resolution to customer queries

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

Locations - Noida, Uttar Pradesh, India