Software Engineer (ServiceNow)

Job Title : LLM - ServiceNow LLM Trainer (Short-Term Contract)

Type : Contract (2 months)

Location : Remote

About the Role :

We are seeking a highly skilled ServiceNow LLM Trainer with 4–6 years of experience in ServiceNow, specializing in CSM, ITSM, and HRSD modules. The ideal candidate will work on translating real-world ServiceNow workflows into structured, data-driven tasks for AI model training, helping shape the future of AI reasoning and decision-making in enterprise systems. This is a short-term, full-time remote contract with immediate availability.

Key Responsibilities :

• Create scenario-driven tasks for AI training, based on ServiceNow workflows (CSM, ITSM, HRSD).
• Use JSON for task representation and SQL for data validation.
• Apply prompt engineering to craft clear and natural instructions.
• Collaborate on expanding scenarios across ServiceNow domains.
• Contribute to AI model training, focusing on reasoning and predictable outcomes.

Required Skills & Experience :

Preferred Qualifications :