Senior Pre-Sales Engineer

Senior Pre-Sales Engineer   Experience : 10–12 Years Location : Pune Shift : US (6 : 30 PM to 3 : 30 AM) Cab facility & Allowance provided About Conversive | SMS-Magic : Conversive (powered by SMS-Magic) is a global Conversational AI and messaging platform enabling compliant, intelligent, and scalable customer engagement.

Trusted by 3,000+ businesses across North America, Europe, and APAC, we help organizations accelerate revenue, reduce response times, and elevate customer experience.

Our platform integrates seamlessly with leading CRMs like Salesforce and HubSpot and supports multi-channel communication (SMS, WhatsApp, Facebook Messenger, etc.) — all built on a foundation of strong security and consent-based messaging.

Role Summary : We’re seeking a highly experienced  Senior Pre-Sales Engineer to join our US Growth team.

In this strategic role, you’ll partner closely with Account Executives, Product, and Customer Success to lead technical discovery, design architecture, and deliver compelling demos and Proof of Concept engagements.

You will serve as the technical face of Conversive in the sales process — translating complex business requirements into powerful solution blueprints.

You will also play a key role in enabling GTM motions with our technology partners, CRM ecosystems, and telecom service providers.

This role requires a strong blend of technical depth, consultative selling, storytelling, and a strategic mindset to work across diverse enterprise accounts in the US region.

• Key Responsibilities : Pre-Sales Engineering : Lead and facilitate technical discovery sessions to uncover client business objectives, evaluate existing system architecture, and assess integration requirements.
• Translate complex customer needs into customized Conversive solution designs, leveraging our APIs, platform components, and CRM integrations to deliver optimal fit.
• Deliver compelling product demonstrations, proof-of-concepts (PoCs), and sandbox experiences that clearly articulate key value drivers such as ROI, automation, and regulatory compliance.
• Ability to engage and influence senior stakeholders (CIOs, CTOs, Legal, Compliance) by articulating both the technical and business value of solutions.
• Author detailed RFP / RFI responses, including solution architecture diagrams, cost models, and phased implementation strategies aligned to client priorities.

Act as the primary technical advisor throughout the sales cycle, addressing advanced queries related to integration feasibility, data security, system scalability, and performance optimization.

Solution Design & Architecture : Design scalable, enterprise-grade architectures integrating Conversive with leading CRMs such as Salesforce, HubSpot, Microsoft Dynamics, and custom-built platforms.

Excellent written and verbal communication skills.

Comfort with US business communication norms.

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