Service Desk SpecialistInfosys BPM • Pune, Republic Of India, IN
Service Desk Specialist
Infosys BPM • Pune, Republic Of India, IN
30+ days ago
Job descriptionExcellent communication skills to attend / resolve client issues on calls / chat / mail. Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing Productivity applications like Microsoft office tools. Open to work in 24 7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Work from Office Excellent in communication. Need to work on US shift timings. Need to complete specific and dedicated training programs set by the client. 24 7 ,flexible shifts100% WFO, no hybrid
Greetings from Infosys BPM Ltd.,
We are hiring for Service Desk in Pune.
Please find below Job Description for your reference :
Infosys BPM Ltd. is hiring for (Service Desk)
- Job Location : Pune
- Qualification : Service Desk Full time Graduates
- Experience : 1 - 4 Years
Job Description : Senior Process Executive
Location : Pune
Employment Type : Full-Time.
Key Responsibilities :
Must adhere and non-negotiables :
Preferred Qualifications :
Any Graduate - Additional certifications in customer service / upskilling
Preference will be given to the Immediate Joiners
Note : Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Thanks & Regards,
Talent Acquisition Team
Infosys BPM Ltd
Create a job alert for this search
Service Desk Specialist • Pune, Republic Of India, IN
Related jobs
Service Desk Analyst
Infosys BPM • Pune, Republic Of India, IN
Walk-In Drive @ Infosys BPM Launch Your Career in Technical Support!.Infosys Limited SEZ, Scheme No.Village Bada Bangarda and Tigariya Badshah,.
Indore, Madhya Pradesh – 453112.Experience (Minimum 1...Show more
Last updated: 30+ days ago • Promoted
Service Desk Analyst
CBTS • Chennai, Republic Of India, IN
Job Opportunity : Service Desk Analyst (Fresher).Kickstart your career with CBTS!.We are looking for enthusiastic.Analyze and evaluate software and IT systems.
Respond to IT queries from clients and ...Show more
Last updated: 3 days ago • Promoted
Customer Service Specialist
WorkGeek Services • New Delhi, Republic Of India, IN
Respond promptly to customer inquiries via phone, email, chat, or social media.Assist customers with product details, order placements, returns, and refunds.
Troubleshoot and resolve product or serv...Show more
Last updated: 24 days ago • Promoted
Information Technology Service Desk
YASH Technologies • India
Primary contact point for end users via phone / Chat / self-service tickets.Qualify and Open tickets for remediation of events.
Triage Tickets to respective teams.Regular update and follow up on tickets...Show more
Last updated: 16 days ago • Promoted
Execution Desk Specialist
1 Finance • Pune, Republic Of India, IN
Monitor clients’ financial plans and conduct meetings to review the progress of action plans.Assist members in executing financial plans by thoroughly analyzing client profiles.Design and implement...Show more
Last updated: 30+ days ago • Promoted
IT Service Desk Analyst
YASH Technologies • Indore, Republic Of India, IN
Primary contact point for end users via phone / Chat / self-service tickets.Qualify and Open tickets for remediation of events.
Triage Tickets to respective teams.Regular update and follow up on tickets...Show more
Last updated: 15 days ago • Promoted
Tcs Walkin Drive For Service Desk Agent
Tata Consultancy Services • Chennai, Republic Of India, IN
TCS has been a great pioneer in feeding the fire of young Techies like you.We are a global leader in the technology arena and there’s nothing that can stop us from growing together.Your role is of ...Show more
Last updated: 10 days ago • Promoted
Service Desk Lead
HCLTech • India
Please see the below job description and revert with your updated CV in case you find it suitable.As per relevant experience and last drawn CTC.
To be discussed during the interview.Analyst would be...Show more
Last updated: 22 hours ago • Promoted • New!
Service Desk Analyst
HCLTech • Chennai, Republic Of India, IN
We are seeking a proactive and customer-focused Service Desk IT Technical Support professional to join our team.The successful candidate will be responsible for providing first-line technical suppo...Show more
Last updated: 30+ days ago • Promoted
Service Desk Agent
Tata Consultancy Services • Chennai, Republic Of India, IN
Should be customer centric and understand the Service Desk (SD) support function.Candidate should be proficient in written and verbal English to provide the required IT services.Candidate must be r...Show more
Last updated: 30+ days ago • Promoted
Service Desk Specialist
CBTS • Chennai, Republic Of India, IN
Job Title : Service Desk Agent Level 2.The Service Desk Agent Level 2 provides in-depth technical support and serves as an escalation point for Level 1 agents.
This role requires problem-solving expe...Show more
Last updated: 30+ days ago • Promoted
Help Desk Specialist
Alp Consulting Ltd. • Indore, Republic Of India, IN
Experience : Fresher - 11 months.Mode of interview : Face to Face.Mandatory Skills : Excellent communication.Qualification : Graduate / Postgraduate.Show more
Last updated: 7 days ago • Promoted
Service Desk Specialist-Freshers Only
Live Connections • Pune, Republic Of India, IN
LPA (Fixed) + Shift Allowances + Performance Incentives.Provide L1 technical support via phone / email / chat;.OS, O365, AD, VPN, basic networking & mobile / desktop issues.
Work on ITSM platforms (Servic...Show more
Last updated: 1 day ago • Promoted
Service Desk
Tata Consultancy Services • Chennai, Republic Of India, IN
TCS has been a great pioneer in feeding the fire of Young Techies like you.We are a global leader in the technology arena and there's nothing that can stop us from growing together.Should be custom...Show more
Last updated: 30+ days ago • Promoted
Patient Services Specialist
Triple • India, India
Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show more
Last updated: 7 days ago • Promoted
Customer Service Specialist
People Prime Worldwide • India
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies.Powered by m...Show more
Last updated: 3 hours ago • Promoted • New!
Service Desk Analyst
Tata Consultancy Services • Pune, Republic Of India, IN
Years of experience : 2-5 years.Atleast 3 years of experience handling Service Desk services.Fluency in English (Reading, Writing, Speaking) • Understand and responds in Business Communications • Go...Show more
Last updated: 30+ days ago • Promoted
Help Desk Specialist
Crane Worldwide Logistics • Chennai, Republic Of India, IN
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.The Help Des...Show more
Last updated: 30+ days ago • Promoted