National Key Account Manager

About Us

ManpowerGroup is a global leader in workforce solutions, helping organisations transform in the ever-changing world of work. With a strong presence across Australia and internationally, we deliver innovative recruitment, workforce management and talent solutions that empower businesses and individuals alike. Our values - People, Knowledge, and Innovation - guide everything we do, ensuring we create meaningful connections and sustainable growth.

About the Role

We are seeking a dynamic National Key Account Manager to lead and accelerate growth within our National Key Accounts portfolio. You will be accountable for revenue and profitability targets, working closely with brands to sell additional solutions and delivering exceptional service and candidates to our clients.

What You'll Do

• Develop, coordinate and lead strategic planning and implementation within National Key Accounts.
• Achieve financial objectives through effective management of resources and budgets.
• Deliver innovative workforce solutions to the portfolio of clients.
• Expand into new client divisions and markets to increase market share.
• Participate in client presentations, bids, tenders and wider sales activities.
• Draft and manage Statements of Work (SOW) and contracts with legal support.
• Prepare and present accurate rate cards.
• Create an environment of continuous learning and personal development within National Key Accounts.
• Build a strong organisational culture to deliver speed and efficiency.
• Inspire and lead a purpose-driven team committed to delivering results.
• Collaborate with Candidate Engagement and Recruitment Delivery teams to maximise candidate experience and service quality.
• Develop and build new and existing client and candidate relationships.
• Lead client relationship management including service delivery models and customer satisfaction.
• Prepare and present Quarterly Business Reviews (QBRs).
• Act as escalation point for client and contractor management issues.
• Ensure compliance with awards, HR, industrial relations laws and safety standards.
• Maintain awareness and alignment with Quality ISO standards and ManpowerGroup health, safety and environmental policies.

What You Bring

What We Offer

Ready to take your career to the next level? Apply now and join ManpowerGroup’s Key Accounts Team!