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Student Success Consultant
Student Success ConsultantupGrad • Noida, Republic Of India, IN
Student Success Consultant

Student Success Consultant

upGrad • Noida, Republic Of India, IN
30+ days ago
Job description

Role & Responsibilities –

  • Conduct career counselling sessions with walk-in or pre-scheduled learners.
  • Understand each learner’s academic background, work experience, and career goals to recommend the right upGrad program.
  • Build rapport and trust with prospects through a consultative and empathetic approach.
  • Drive high-ticket consultative sales by showcasing course value and ROI.
  • Manage the complete sales lifecycle – initiate contact, present offerings, close enrollment, and maintain post-sales relationships.
  • Achieve weekly revenue and enrollment targets through effective follow-ups.
  • Maintain accurate and timely lead data in the CRM system and share actionable feedback with marketing.

What We’re Looking For –

  • 1–3 years of B2C sales experience, Edtech preferred.
  • Strong track record of converting leads into successful sales.
  • Excellent communication and interpersonal skills.
  • Comfortable handling high-value products or affluent customer segments.
  • A sales-oriented mindset with empathy and ethical influence.
  • Basic proficiency in MS Office and CRM tools.
  • Highly self-motivated with a disciplined approach to task prioritization and revenue goals.
  • Eligibility Criteria –

  • Graduation is mandatory;
  • preferred backgrounds include : Engineering, Computer Science, BCA for tech programs, BBA, BSc, BCom, Management for business programs

  • Candidates currently working as individual contributors preferred.
  • Candidates with incomplete graduation may be considered on exception basis if they meet all other criteria.
  • Why Join upGrad?

  • Be a Key Growth Driver : Help learners make confident, career-changing decisions.
  • High-Impact Career Path : Your guidance will shape someone’s future.
  • People-First Culture : Empathy, ethics, and collaboration are at the core of what we do.
  • Accelerated Growth : Be part of a high-performance team with strong leadership visibility.
  • Purpose with Performance : Every conversation you lead contributes to a learner’s transformation.
  • Join us at upGrad and be the face of a movement that’s transforming the future of education!

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    Student • Noida, Republic Of India, IN

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