Application Manager

An Application Manager will oversee all development, production support and maintenance activities for one or more applications under a Delivery Team. S / he will report to the Delivery Lead, have operational and administrative responsibility for developers and have operational responsibility for matrixed resources (Analysts, PMs, etc.) that support her / his application suite.

What you'll be doing

What will your essential responsibilities include

• Provides vision and goals for team
• Guides developers and support teams on product direction, project execution, issue resolution, and provide escalation framework via governance
• Work to educate customers on best use of product and support sympathetic change to the product, clearly articulating trade-offs and risks
• Difficulties requirements to ensure they are in alignment with product design and architecture
• Work with business and information security to identify security risks and finding solutions, including risk acceptance
• Support internal and external audits to ensure services are delivered in a controlled fashion without undue risk to the company
• Manage service levels to ensure all commitments are met and any variances mitigated to reduce impact on overall cost, schedule, quality for business needs
• Work with Technical Architect in defining, analyzing, planning, measuring and improving product availability and continuity
• Identify and prioritize proactive maintenance action items
• Review and prioritize product defects
• Identify and champion improvement opportunities
• Raise Statements of Work and / or Service Level Agreements with application development vendors for specific developments & changes with input from Program / Project Managers, Analysts, Solution Architects and Product Owners
• Implements SLA / KPI alignment across the full SDLC for each SOW / SLA
• Maintain positive relationship with suppliers in pursuit of company's best interests
• Estimate work requests at various levels of assurance and manage estimates against actuals to ensure change controls are appropriately managed
• Manage risk to deliver on service levels commitments and project milestones
• Serve as a point of escalation for risks and issues
• Govern internal change processes and development documentation
• Balance demand and capacity
• Work to minimize impact of changes to project costs / P&L

You will report to Head of Reinsurance IT.

What you'll bring

We're looking for someone who has these abilities and skills :

Required Skills And Abilities

Desired Skills And Abilities

What we offer

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another — and our business — to move forward and succeed.

Learn more at axaxl.com / about-us / inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called 'Roots of resilience', focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars

For more information, please see axaxl.com / sustainability.

Who we are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re / insurance, we reinvent it.

How By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Skills Required

T-sql, Rest Apis, .NET, Ms Sql Server, Vue, Angular, Harness, Jenkins, Open Shift, React, Typescript, Azure, .Net Core, Dapper