Talent.com
Wiom - Manager - AI initiatives
Wiom - Manager - AI initiativesWIOM • Gurugram, India
Wiom - Manager - AI initiatives

Wiom - Manager - AI initiatives

WIOM • Gurugram, India
13 days ago
Job description

Manager-AI initiatives

What's Wiom?

  • 92% Indians don't have unlimited home broadband internet! Enter Wiom.
  • Wiom is a new-age internet platform, that buys unused internet from existing internet users and sells it to people who are looking for affordable and high-quality internet.
  • For the next 100M households, who do not have Unlimited and High-Speed Home Internet, Wiom is the most aspirational and 24 hours Unlimited Internet solution. Unlike existing Service Providers, Wiom provides Daily Plans, Zero Upfront Costs and Roaming Internet is highly scalable and affordable due to the shared economy and platform approach.
  • Wiom has been founded by a group of IIT IIM alumni with prior experience in companies like Microsoft, American Express and is backed by marquee investors like 3one4 Capital, Omidyar Network, Your Nest, Auxano etc. Wiom is the fastest-growing company in its space and will impact 500 million Indians in the next 5 years.

What's it like to work at Wiom?

  • We are going to be upfront. The way we work does NOT suit everyone. No old-fashioned hierarchy. No micro-management. No hiding behind fancy job titles. Those joining us from old-school firms, experience a breath of fresh air. We work through layers of self-sufficient, autonomous teams start-ups. We are a bunch of teams start-ups within teams start-ups within teams start-ups within teams start-ups
  • Wiom is that place in your career, where you transition from management to ownership. A transition eased by guidance and plenty of support from talented, super-smart colleagues.
  • JD of Manager - AI initiatives

  • As an Manager - AI Initiatives, you will be an integral part of Wiom's growth journey, collaborating with multiple stakeholders to support various strategic and operational initiatives. This role requires exceptional problem-solving, execution & communication skills. You'll have an opportunity to solve complex business problems which will impact 500 million lives.
  • What You'll Do (Like a Founder, Just Without the Title)

    1. AI CX Strategy & Ownership

  • Define and own the CX - AI roadmap for conversational bots and AI-based quality systems.
  • Translate business goals and customer insights into actionable AI use cases and product requirements.
  • Drive prioritization and feature planning to align with Wiom's customer experience strategy.
  • 2. AI Model Training & Optimization

  • Collaborate with teams to curate and structure training datasets (FAQs, chat logs, scripts, feedback, etc.).
  • Continuously monitor, evaluate, and refine AI performance across accuracy, tone, and resolution metrics.
  • Establish structured feedback loops to ensure the AI systems evolve with customer needs and business priorities.
  • 3.Performance Tracking & Quality Assurance

  • Define and track KPIs such as automation rate, accuracy, resolution time, CSAT, and conversation quality.
  • Use analytics to identify improvement areas and lead periodic review cycles for iterative optimization.
  • Ensure that AI-driven interventions enhance both customer experience and operational efficiency.
  • 4.Cross-Functional Collaboration

  • Work closely with CX, Tech and Data teams to ensure smooth deployment, scalability, and maintenance of AI systems.
  • Act as the central bridge between technical teams, business stakeholders, and external partners (where applicable).
  • Drive alignment on goals, expectations, and performance benchmarks for all AI initiatives.
  • 5.Governance, Compliance & Documentation

  • Ensure all AI interventions adhere to data privacy, compliance, and ethical AI standards.
  • Maintain detailed documentation on model versions, training data, and enhancement logs.
  • What makes you a great fit!

    Education Qualifications & work experience

  • MBA with B.Tech. in Computer Science, Data Science or a related field, with overall experience of 5- 8 yrs in Product Management, including 2-4 years in an AI / Automation product roles. Exposure to SaaS or Consumer Internet industries is a plus.
  • Technical & Soft Skills

  • Solid understanding of AI / ML concepts, especially NLP, Conversational AI, and speech or sentiment analysis.
  • Ability to translate business problems into data and model requirements.
  • Strong analytical and project management capabilities
  • Excellent communication, stakeholder alignment, and documentation skills.
  • Execution-oriented - comfortable managing multiple priorities and fast-paced iterations.
  • Able to bridge the gap between business context and technical complexity.
  • Curious, data-driven, and passionate about continuous improvement in AI systems
  • (ref : iimjobs.com)

    Create a job alert for this search

    Ai Manager • Gurugram, India

    Related jobs
    Manager / AVP - Automation & AI Solutions Architect

    Manager / AVP - Automation & AI Solutions Architect

    Confidential • Gurugram, Gurgaon / Gurugram, India
    Our team drives innovative digital solutions by automating complex workflows using Alteryx and Power BI, while actively exploring and integrating AI capabilities into UDA (User Developed Applicatio...Show more
    Last updated: 28 days ago • Promoted
    Lead Applied AI Engineer

    Lead Applied AI Engineer

    Taggd • Gurugram, Haryana, India
    We’re building agentic AI for recruitment workflows—sourcing, screening, interview assistance, and offer orchestration.You’ll own LLM / agent design, retrieval, evaluation, safety, and targeted.Featu...Show more
    Last updated: 6 days ago • Promoted
    Manager - Data Science and AI

    Manager - Data Science and AI

    Sirius AI • Gurugram, Haryana, India
    Engage with clients to understand their business objectives and challenges, providing data-driven recommendations and AI / ML solutions that enhance decision-making and deliver tangible value.Transla...Show more
    Last updated: 4 days ago • Promoted
    Manager of Artificial Intelligence

    Manager of Artificial Intelligence

    Mount Talent Consulting Pvt Ltd. • Gurugram, Haryana, India
    Manager – AI & Gen AI Strategy.Hands-on knowledge of platforms like Azure AI, Google Vertex / Gemini, Amazon Bedrock, OpenAI, IBM Watson, DataRobot, etc. Strong understanding of ethical and governance...Show more
    Last updated: 6 days ago • Promoted
    AI and ML Manager

    AI and ML Manager

    Advanced AI research and product company • Gurugram, Haryana, India
    Our client is an advanced AI research and product company focused on building intelligent systems that combine deep reasoning, natural language understanding, and adaptive learning.Its mission is t...Show more
    Last updated: 6 days ago • Promoted
    AI Technical Manager

    AI Technical Manager

    Confidential • Gurgaon / Gurugram, India
    Join our team at Ericsson as an AI Technical Manager, a pivotal role that shapes end-to-end AI / GenAI solutions aligned with customer needs and strategic business objectives.You will lead and mentor...Show more
    Last updated: 10 days ago • Promoted
    Senior Manager AI ML

    Senior Manager AI ML

    GoDaddy • Gurgaon, Haryana, India
    At GoDaddy the future of work looks different for each team.Some teams work in the office full-time others have a hybrid arrangement (they work remotely some days and in the office some days) and s...Show more
    Last updated: 30+ days ago • Promoted
    Senior Manager-Bid Manager-Agentic AI

    Senior Manager-Bid Manager-Agentic AI

    Confidential • Gurugram, Gurgaon / Gurugram
    Senior Manager-Bid Manager-Agentic AI!.In this role, you%27ll be part of Genpact%27s transformation under.Agentic AI Solutions-domain-specific, autonomous systems that redefine how we deliver value...Show more
    Last updated: 25 days ago • Promoted
    Senior Manager AI / ML

    Senior Manager AI / ML

    VAYUZ Technologies • Gurugram, Haryana, India
    Your experience should include.AI / ML leadership roles as a people manager, in an agile Technology / SaaS business, with a portfolio of large-scale AI / ML solutions, deployed globally.Confirmed experti...Show more
    Last updated: 3 days ago • Promoted
    Birdeye - Manager - Artificial Intelligence

    Birdeye - Manager - Artificial Intelligence

    Birdeye • Gurugram, India
    Develop and execute the AI NLP strategy for the company, aligning it with the overall business objectives.Build and lead a team of data scientists, AI engineers, and researchers, fostering a collab...Show more
    Last updated: 30+ days ago • Promoted
    Wiom - Manager - AI initiatives

    Wiom - Manager - AI initiatives

    WIOM • Gurgaon, India
    Manager-AI initiatives What's Wiom? - 92% Indians don't have unlimited home broadband internet! Enter Wiom.Wiom is a new-age internet platform, t...Show more
    Last updated: 13 days ago • Promoted
    Senior Manager AI ML

    Senior Manager AI ML

    Confidential • Gurugram, Gurgaon / Gurugram, India
    At GoDaddy the future of work looks different for each team.Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and ...Show more
    Last updated: 28 days ago • Promoted
    AI Project Manager

    AI Project Manager

    gnani.ai • Gurugram, Haryana, India
    We are seeking a driven and seasoned.The ideal candidate will have a solid background in.This role demands ownership of.Product Managers, Engineering, and Customer Success.You will be instrumental ...Show more
    Last updated: 4 days ago • Promoted
    Gemini Solutions - AI / ML Expert

    Gemini Solutions - AI / ML Expert

    Gemini Solutions Private Limited • Gurugram
    Description Solutions is a global IT consulting firm and a leading offshore outsourcing company with an expertise in BFSI domain. Founded and owned by IIT Delhi and IIIT Hyderabad alumni, Gemini ha...Show more
    Last updated: 30+ days ago • Promoted
    Manager AI

    Manager AI

    Birdeye • Gurugram, Haryana, India
    Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands.Over 150,000 businesses use Birdeye’s AI-powered platform to manage online re...Show more
    Last updated: 6 days ago • Promoted
    Manager GenAI IRC278706

    Manager GenAI IRC278706

    Confidential • Gurgaon / Gurugram, India
    The Gen AI Manager will be responsible for designing, implementing, and maintaining large-scale Generative AI solutions, with a focus on Large Language Models (LLMs). This role combines strategic le...Show more
    Last updated: 22 days ago • Promoted
    AI Product Manager

    AI Product Manager

    ixigo • Gurugram, Haryana, India
    As an AI Product Manager at ixigo you will be at the forefront of travel tech innovation.You will drive the vision and roadmap for our AI-powered products collaborating closely with world-class tec...Show more
    Last updated: 30+ days ago • Promoted
    AI Product Manager

    AI Product Manager

    Talent Worx • Gurugram, HR, IN
    Quick Apply
    Talent Worx is a growing services & recruitment consulting firm, we are hiring for our client which is ...Show more
    Last updated: 30+ days ago