Solution Architect

Description : Role Overview :

We are hiring a dedicated Solution Architect to serve as the technical lead and project manager for all external partner integrations and merchant onboarding.

This is a high-impact, hands-on role that requires a blend of technical depth, project management rigor, and excellent stakeholder communication, particularly in a high-volume payments or fintech environment.

You will be instrumental in enabling our product and market expansion through seamless partner integration.

Key Responsibilities :

1. Partner Integration and Technical Enablement

• Onboarding & Alignment : Lead engagement with new partners, guiding them through the onboarding process and collaborating to define the final integration model and specification.
• API & Documentation : Work closely with internal teams to understand, align on, and effectively communicate the API specification documentation to external partners, ensuring technical clarity.
• Technical Communication : Drive technical conversations in new feature alignment, troubleshooting sessions, and specification reviews with partners.
• Merchant Onboarding : Apply deep knowledge of our products and technologies to guide merchants efficiently onto our platform, walking them through technical details and resolving complex issues during onboarding.

Project Management & Quality Assurance :

Technical Support and Troubleshooting :

You must be able to read technical documentation, analyze logs, and provide the necessary inputs for partners to debug and resolve technical issues during integration.

Requirements :

(ref : hirist.tech)