Lead System Administrator

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Lead IT Systems Administrator

Role Overview And Key Responsibilities

The Lead IT Systems Administrator is responsible for overseeing the strategic planning, design, implementation, and management of the organization's entire IT infrastructure, encompassing both on-premises and cloud-based environments. This leadership role is crucial in ensuring the reliability, security, and optimal performance of servers, storage systems, networks, and core business applications. In addition to serving as the principal technical authority, the Lead IT Systems Administrator provides direction to the IT team, leads major projects, drives continuous improvement, and fosters a culture of innovation and excellence throughout IT operations.

Key Responsibilities

• Strategic Systems Management : Oversee the installation, configuration, and maintenance of various operating systems, including Windows Server and Linux, as well as virtualization platforms like VMware and Hyper-V. Direct the management and support of enterprise storage solutions. Set standards for system performance monitoring, troubleshooting, and resource optimization to ensure efficient operations.
• Cloud Administration Leadership : Lead the provisioning, configuration, and management of cloud resources across platforms such as Microsoft Azure and Amazon Web Services (AWS). Supervise the integration and security of virtual machines, storage, networking, and security components to align with organizational goals.
• Office 365 Administration Oversight : Manage and support Office 365 environments, including user account provisioning, license management, and configuration of productivity tools such as Exchange Online, SharePoint, Teams, and OneDrive. Ensure organizational security and compliance, monitor service health, and provide guidance to maximize adoption and effective use of Office 365 tools.
• Network Infrastructure Leadership : Possess a strong understanding of network infrastructure, including routers, switches, firewalls, and VPNs. Establish and enforce protocols for secure and reliable connectivity between on-premises systems and cloud environments.
• Security & Compliance Management : Develop, implement, and oversee comprehensive security policies. Lead regular audits and vulnerability assessments to ensure the organization meets industry standards such as ISO and SOC.
• Backup & Disaster Recovery Strategy : Design, implement, and maintain robust backup and disaster recovery procedures. Lead regular testing of disaster recovery plans and ensure rapid restoration of services in the event of disruptions.
• Performance Monitoring Oversight : Direct the use of monitoring tools, including PRTG, Elasticsearch, and PagerDuty, to proactively manage system health and address issues before they impact business operations.
• Documentation & Reporting : Ensure the creation and maintenance of comprehensive documentation for all systems, processes, configurations, and procedures. Prepare and review detailed reports on system performance, incidents, and resolutions to support transparency and data-driven decision-making.
• Team Leadership & Collaboration : Lead and mentor the IT team, providing technical guidance, support, and professional development opportunities. Collaborate with the help desk and other IT teams to resolve escalated issues and drive complex troubleshooting efforts.
• Continuous Improvement & Innovation : Stay ahead of industry trends and emerging technologies. Champion and implement improvements to enhance system efficiency, security, and reliability. Encourage a growth mindset and foster ongoing learning within the IT team.
• AI Tools & Automation Leadership : Lead the adoption of AI-powered tools and automation platforms to streamline system administration, improve operational efficiency, and advance organizational objectives.
• Vendor & Stakeholder Management : Manage relationships with third-party vendors for hardware, software, and services procurement. Evaluate, recommend, and implement new tools and technologies to support evolving business requirements.

Key Skills And Qualifications

Skills Required

VMware, Windows Server, Vpns, Mfa, Switches, Office 365, Firewalls, Okta, Prtg, Microsoft Azure, Routers, Python, Powershell, Active Directory, Network Administration, Bash, Sso, Linux, Splunk