Chief Of Staff

Key Responsibilities

Executive Support : Manage the Managing Director s calendar communications and

priorities to optimize their time for high-impact activities and strategic negotiations.

Travel Management : Coordinate and accompany the Managing Director on extensive

international and domestic travel handling all logistics including visas and real-time

itinerary adjustments.

Strategic Preparation : Prepare comprehensive reports presentations and briefing

materials including competitive analysis and forward-looking strategies for product

innovation.

Confidential Communications : Handle confidential communications and record-

keeping with the utmost discretion ensuring all documentation supports strategic

decisions.

Operational Excellence : Develop meeting agendas capture minutes and follow up on

action items to ensure accountability and drive company vision.

Strategic Insights : Provide recommendations to the Managing Director identifying

opportunities for operational enhancements and innovative approaches to improve

service delivery.

Qualifications & Skills

Experience : 7-10 years of experience as an Executive Assistant Chief of Staff or in

a senior secretarial capacity supporting C-suite executives ideally within the tech

travel or service industries.

Performance Metrics

Your performance will be evaluated based on the following key metrics :

1. Project Completion Rate : Aim for at least a 95% on-time completion rate for

strategic initiatives.

2. Response Time Efficiency : Maintain an average response time of under 24 hours

for executive queries.

3. Stakeholder Satisfaction Score : Achieve a quarterly feedback score of 4.5 / 5 or

higher.

4. Travel Logistics Accuracy : Strive for a 100% success rate on trips without

disruptions.

5. Strategic Impact Index : Track implemented recommendations that lead to

measurable outcomes such as a 10% annual increase in efficiency metrics.

Employment Terms & Shikshakji Support :

This is a full-time position based in Mumbai with employment on Shikshakjis payroll. Being

part of the Shikshakji ecosystem offers a comprehensive support system designed to

enhance your professional growth. You will have access to tailored training expert

mentorship prompt tech support and personalized coaching to foster continuous

improvement. Your progress will also be tracked through regular monthly reviews ensuring

your career goals align with the organizations.

Selection Process & Application

The selection process is designed to ensure the best fit starting with a basic assessment via

a pre-recorded video response to key questions. This is followed by a virtual discussion to

delve deeper into your experience and cultural fit culminating in a final face-to-face

meeting with the Managing Director. If this role interests you please submit your application

and details to arrange your interviews at a time of mutual convenience.

Key Skills

Compliance Management,Customer Retention,Quality Assurance,Customer Service,Extensive Knowledge,Account Management,Front Office,Telephone Calls,Needs Analysis,Cold calls,Business Relationships,Customer Complaints,Sales Goals,Sales Process,New Clients

Employment Type : Full Time

Experience : years

Vacancy : 1