Senior Research Associate (Cold Calling)

Job Description

Overview :

We are looking for a highly motivated and proactive professional experienced in hard-core outbound sales process and who thrives in a fast-paced and target oriented environment. This role requires an individual with strong cold calling, lead generation, list building, and desk research capabilities to deliver results. The ideal candidate must be a self-starter with a passion for generating new opportunities, nurturing prospects, and expanding market reach.

The Telecaller will work closely with the Operations teams to identify potential customers, engage with decision-makers, and generate quality leads that contribute to the recruitment process for Data Collection on Healthcare Market Research projects.

Key Responsibilities :

1. Cold Calling & Lead Generation :

• Conduct high-volume cold calling to potential respondents to introduce company services / products and aggressively recruit for Healthcare Professionals to join our panel.
• Dial through client provided lists with phone numbers, get through gate keepers, and achieve targets set.
• make outbound calls to potential respondents or decision-makers using client-provided lists. The caller must navigate gatekeepers effectively and ensure successful reach to the target individual.
• Identify, qualify, and nurture list building and networking opportunities through phone calls, emails, and other communication channels.
• Understand client requirements, pain points, and business needs to tailor pitches accordingly.
• Maintain an updated and organized database of leads, prospects, and follow-up activities.
• Make outbound calls to contacts on lists provided by clients across various geographies.
• Identify and bypass gatekeepers to connect with the intended target.
• Clearly introduce the purpose of the call and engage the respondent in line with project requirements.
• Capture accurate responses or confirm interest, as per project goals (e.g., recruitment, screening, appointment setting).
• Maintain detailed and accurate call records in the calling system or project tracker.
• Meet daily, weekly, and monthly calling and conversion targets.
• Collaborate with team leads and quality control to ensure high standards of call delivery.

Required Skills :

Preferred Attributes :

2. List Building & Desk mining :

3. Performance Tracking & Reporting :

Key Skills & Qualifications :

Qualifications

Graduates or Relevant Degree

Additional Information

Willing to work US EST Shift.

Work from Office.