Implementation EngineerConfidential • Gurugram, Gurgaon / Gurugram, India
Implementation Engineer
Confidential • Gurugram, Gurgaon / Gurugram, India
30+ days ago
Job descriptionMinimum of 2 years of experience in backend tech operations or a related role. Proficiency in JavaScript, CSS, HTML and Python scripts Experience in working with e-commerce platforms, particularly Shopify, is a significant advantage. Strong problem-solving skills and attention to detail. Good communication and interpersonal skills. Ability to work collaboratively in a fast-paced and dynamic team environment. Self-motivated and capable of working independently when required.
Key Responsibilities
- Client Onboarding : Collaborate with the onboarding specialists to understand the technical requirements and ensure smooth onboarding of the merchants.
- Data migration : Own the migration infrastructure to help merchants migrate their subscriptions data from their previous platform to Loop ensuring no data loss and errors.
- Technical Support : Provide technical support to clients during the onboarding process, addressing any issues or concerns promptly.
- Documentation : Create and maintain documentation for common configurations, data migration process and popular troubleshooting for speed resolution.
- Quality Assurance : Conduct thorough testing and quality assurance to ensure no escalations or issues reported after the merchant is onboarded.
- Shopify Expertise : Leverage your knowledge of Shopify to better assist merchants in having the custom requirements implemented as per the expectation.
Qualifications
Skills Required
Javascript, Css, Shopify, Html, Python
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Implementation Engineer • Gurugram, Gurgaon / Gurugram, India
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