Softenger India - Windows Administrator

Job Responsibilities :

Windows Administration Management Services for managing Datacenter Services hosted on windows servers with 24X7 availability.

• Proactive Monitoring of all the servers using BSE tools
• CPU & Memory utilization & monitoring.
• Microsoft Windows Resources, Event logs & critical services Monitor.
• Monthly report on server availability
• Respond to and own Incident till resolution
• Engage customer contracted hardware and software support vendors to facilitate incident resolution
• Work with customer support teams to review & resolve incidents
• Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or involvement of third party vendor is required.
• Reinstallation of OS, in case of OS crashes and for the problems where reinstallation of OS is required.
• Perform restoration of all components at time of system failure or file system corruption
• Correlate related incidents together into a problem ticket and manage through the problem management process
• Automate OS administration tasks where practical
• Patch OS for Security patches and release management for the same.
• Implement best practice configurations relating to specific vendor recommendations
• Hyper-V Management
• Creation / deletion / configuration of VMs
• Creating / Deleting VM Snapshots.
• Reporting VM performance status using Native tools / monitoring tools
• Manage Hyper-V 2012 / 2016 / 2019 Clusters
• Knowledge on SCVMM
• IIS basic troubleshooting
• Manage Access rights and folders
• Maintain complete configuration details of servers in scope
• OS hardening as per the policy recommendations by BSE
• Server Inventory Management
• Managing Groups / Domains

Desired Skill :

ref : hirist.tech)