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Senior Zoho Administrator (Remote from India | Experience, Full-Time)

Senior Zoho Administrator (Remote from India | Experience, Full-Time)

Pelazzio Reception VenueMumbai, IN
4 days ago
Job type
  • Remote
Job description

Job Opportunity : Senior Zoho Administrator (Remote - India Based)

Intro

Are you an experienced Zoho professional in India with a proven track record of CRM customization, automation, and system design? Do you enjoy building powerful business workflows and managing CRM architecture end-to-end? If you're tech-savvy, self-driven, and ready to lead process transformation in a growing international company — this opportunity is for you!

About Pelazzio

Pelazzio is a premier event venue and full-service event company based in Houston, Texas (USA). We host weddings, receptions, corporate events, and more — serving clients with creativity, professionalism, and a passion for unforgettable experiences. As we expand our operations globally, we are building a strong remote team in India to manage CRM systems, optimize operations, and drive business automation.

About the Role

We are looking for a Senior Zoho Administrator to lead the development and maintenance of our Zoho CRM and Zoho One applications. This role requires hands-on experience in Zoho app customization, automation workflows, and API integrations. You’ll work directly with the leadership team in the U.S. and oversee our CRM architecture and internal systems. This is a senior-level remote position ideal for candidates with advanced Zoho experience.

What You’ll Do

  • Lead the design, customization, and integration of Zoho CRM, Projects, Books, SalesIQ, and other Zoho One apps.
  • Optimize business workflows and automate tasks across sales, marketing, and operations departments.
  • Provide technical leadership on CRM-related projects and improvements.
  • Collaborate with cross-functional teams for system-related requirements and solutioning.
  • Build advanced reports, dashboards, and analytics to track business performance.
  • Support onboarding and training of junior team members and developers.
  • Maintain system documentation, logic architecture, and internal knowledge base.
  • Research and implement third-party integrations (e.g., APIs, Zoho Flow, Zapier).
  • Ensure system health, performance, and scalability of Zoho applications.
  • Actively participate in daily communication via Zoom, Telegram, and project platforms.

Key Responsibilities

  • Architect and implement scalable CRM solutions using Zoho apps.
  • Develop custom functions using Deluge, APIs, and webhooks.
  • Integrate Zoho with internal / external systems (e.g., JustCall, WhatsApp, Google Workspace).
  • Audit and clean up current CRM modules, user roles, automation, and layouts.
  • Build and maintain automation for contracts, meetings, sales pipelines, and lead follow-ups.
  • Work with leadership on process redesign and system improvements.
  • Mentor and guide junior Zoho admins or new technical hires.
  • Collaborate in long-term planning for CRM upgrades and data management.

    • What We’re Looking For

  • 3+ years of experience as a Zoho CRM / Zoho One Administrator or Developer.
  • Hands-on experience with Deluge scripting, workflows, custom functions, and APIs.
  • Solid understanding of business processes, automation, and CRM architecture.
  • Proven ability to manage CRM projects end-to-end with minimal supervision.
  • Strong familiarity with Zoho apps (CRM, Creator, Projects, Books, SalesIQ, Flow, Analytics).
  • Experience with third-party integrations like JustCall, WhatsApp, Zapier, and webhooks.
  • Strong problem-solving and communication skills.
  • Ability to work remotely with U.S.-based teams, including availability during U.S. business hours.
  • Experience working in a fast-paced or event-driven business is a plus.

    • Job Details

  • Job Type : Full-Time (Remote from India)
  • Working Hours : Approx. 8 hrs / day (with overlap to U.S. Central Time)
  • Compensation : Based on experience and discussed during the interview
  • Start Date : Immediate
  • Tools Used : Zoho One Suite, Google Workspace, Zoom, Telegram, JustCall, WorkDrive

    • How to Apply (For India-Based Candidates Only)

    Email your resume + portfolio / examples to : pradeep@pelazzio.com

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