Service Manager-Middle Office/Back OfficeAcuity Knowledge Partners • Gurugram, Haryana, India
Service Manager-Middle Office / Back Office
Acuity Knowledge Partners • Gurugram, Haryana, India
4 days ago
Job descriptionMonitoring and observability tools and principles (e.g., Prometheus, Grafana, Logic Monitor) Operating systems : Windows (must), Linux(Good to have) Hands-on experience with job schedulers (e.g., Autosys, Control-M). Proficiency in working with relational database (e.g., SQL Server, Oracle), working knowledge of query plans, indexes, optimization Application Support & Operations 7+ years in application support Experience supporting mission-critical applications and batch processing in production environments Application performance monitoring. Proven track record of improving system reliability and reducing downtime Log analysis and troubleshooting production issues ITIL processes (e.g., incident, problem, change management) Programming & Scripting Proficiency in scripting languages (e.g., Python, Bash, PowerShell) for automation of of operational tasks, workflows and monitoring Certifications (Optional but Preferred) : ITIL Foundation Certification, SRE Foundation or Practitioner Certification
The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.
Behavioral competencies and collaboration skills :
- Strong analytical, troubleshooting, and critical thinking abilities
- Ownership and accountability in issue resolution
- Proactive and improvement-focused mindset
- Effective communication (verbal and written)
- Team collaboration across functions (Dev, QA, Infra)
- Stakeholder management and reporting
- Quick learner with adaptability to new technologies
- Comfortable in fast-paced environments
- Reliable and responsible work ethic
Core technical competencies (with hands-on experience) :
Create a job alert for this search
Office • Gurugram, Haryana, India
Related jobs
.%20Ltd.)
SAP dCEM (Digital Customer Engagement Manager).This is SAP Customer Engagement Manager position which is elevated role as per career progression / path for SAP Basis consultant who would like to bec...Show more
SAP dCEM (Digital Customer Engagement Manager).This is SAP Customer Engagement Manager position which is elevated role as per career progression / path for SAP Basis consultant who would like to bec...Show more
Service Delivery Manager
NIIT Limited • Gurugram, Haryana, India
Manage the execution and delivery of L&D programs (classroom, virtual, and digital formats) across various geographies and client accounts.
Act as the primary point of contact for clients regarding ...Show more
Last updated: 4 days ago • Promoted
Service Delivery Manager (SOC Service)
3Columns • gurgaon, haryana, in
Columns is a specialist cybersecurity firm delivering a wide range of services from Security Assurance, Security Governance, Professional services and Managed Services.
Solutions include Managed Sec...Show more
Last updated: 30+ days ago • Promoted
Viralmint - Account Manager - Client Service
ViralMint • Gurgaon, India
Description : Viral Mint is looking for Account Manager ( Client Service Manager) for Gurgaon location.Job Description : Show more
Last updated: 9 days ago • Promoted
Delivery Lead / Delivery Manager - Inbound / Reverse KYC
Acuity Knowledge Partners • Gurgaon, Haryana, India
Seeking 10+ years experienced professionals for KYC Inbound role.Ideal candidates must have experience in Fund Legal structures.
Immediate joiners are preferred.Mandatory WFO & UK Shift Str...Show more
Last updated: 4 days ago • Promoted
Client Servicing Manager
A B See Brand Advisory • Gurgaon, Haryana, India
About Us A Real Estate Advertising Creative Specialist With An Experience Of 1000+ Real Estate Projects.Clients Include Tata Housing, Wadhwa, Arihant, Hubtown, Haware, Anarock, Mchi, Platinum, Para...Show more
Last updated: 4 days ago • Promoted
Service Delivery Manager
3Columns • Gurgaon, Republic Of India, IN
Columns is a specialist cybersecurity firm delivering a wide range of services from Security Assurance, Security Governance, Professional services and Managed Services.
Solutions include Managed Sec...Show more
Last updated: 8 days ago • Promoted
Service Manager
Confidential • Gurugram, Gurgaon / Gurugram, India
As our Managed Services Practice expands operations in India, we are seeking a dynamic and experienced Service Manager to oversee our overseas team.
This leader will drive operational efficiency, ex...Show more
Last updated: 25 days ago • Promoted
Delivery Lead / Delivery Manager – Inbound / Reverse KYC
Acuity Knowledge Partners • Gurugram, Haryana, India
Ideal candidates must have experience in.Immediate joiners are preferred.This position will be responsible for delivery of KYC operations related to Private Equity / Hedge Funds.Managing engagement...Show more
Last updated: 4 days ago • Promoted
Delivery Manager
Programmers.io • gurugram, uttar pradesh, in
Delivery Manager – Modernization & Microsoft Stack.Microsoft technologies—especially.NET and C#—and proven experience in leading modernization initiatives.
This role requires someone who can manage ...Show more
Last updated: 16 days ago • Promoted
Real Time Data Services - Sales Manager
Real Time Data Services (P). Ltd. • Gurugram, India
Job Responsibilities : - Identify, develop, and close new business opportunities across VMware Cloud and Open Source public cloud services.Manage a sa...Show more
Last updated: 30+ days ago • Promoted
Senior Manager - Implementation Services
Marsh McLennan • Gurgaon, Haryana, India
This job is with Marsh McLennan, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.INTERNAL ...Show more
Last updated: 15 hours ago • Promoted • New!
Service Delivery Manager
Confidential • Gurgaon / Gurugram, India
We are looking for a seasoned Service Delivery Manager for Application Management Services to join the Global IT Operation team.
As the leader in production operation teams, you will build, drive an...Show more
Last updated: 16 days ago • Promoted
Senior Manager - Billing (Sales)
Confidential • Gurugram, Gurgaon / Gurugram, India
SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs.
We are constantly innovating to meet the evolving financial nee...Show more
Last updated: 25 days ago • Promoted
SAP Service Delivery Manager
Confidential • Gurugram, Gurgaon / Gurugram, India
Cloudologic is a prominent cloud consulting and IT service provider based in Singapore, with a deep-rooted presence in India.
The company focuses on cloud operations, cyber security, and managed ser...Show more
Last updated: 25 days ago • Promoted
Service Manager
LOOM SOLAR PVT. LTD. • gurgaon, haryana, in
The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.
Provide Customer Service timely.Growth in business by offeri...Show more
Last updated: 20 days ago • Promoted
Manager- Founder's Office
Confidential • Gurugram, Gurgaon / Gurugram, India
We are making natural living a HABIT little by little.We do so by serving 100% natural self care to our consumers.The products are scientifically formulated, guided by ayurvedic principles & modern...Show more
Last updated: 25 days ago • Promoted
Remote_HCLTech_SAP Basis Cloud Migration
HCLTech • gurgaon, haryana, in
Remote
Last updated: 30+ days ago • Promoted
Remote_hcltech_sap Basis Cloud Migration
HCLTech • Gurgaon, Republic Of India, IN
Remote
Last updated: 30+ days ago • Promoted