Talent.com
MYCPE ONE - Partner Success Manager
MYCPE ONE - Partner Success ManagerMycpe One • Ahmedabad,Gujarat, India
MYCPE ONE - Partner Success Manager

MYCPE ONE - Partner Success Manager

Mycpe One • Ahmedabad,Gujarat, India
30+ days ago
Job description

Title : Manager Partner Success.

Location : Ahmedabad (Onsite).

Experience Required : 6-10 years.

Function : Client Success / Partnership Management / Team Leadership.

Industry : EdTech / Accounting / Offshore Services / Continuing Education.

About the Role :

  • We are hiring a Partner Success Manager to lead and scale the Partner Success function.
  • This person will serve as the second-in-command to the department head and is expected to eventually take over significant portion of current leadership responsibilities.
  • The ideal candidate is a strong communicator, strategic thinker, and people-first leader who thrives in dynamic, growth-oriented environments.

Key Responsibilities :

Partner Management :

  • Serve as the primary point of contact for content partners (speakers, educators, and subject matter experts).
  • Coordinate onboarding, content submission, and delivery timelines for webinars and on-demand programs.
  • Build long-term relationships and ensure ongoing engagement from qualified educators.
  • Manage partner communications for compliance, content updates, renewals, and feedback loops.

    • Team Leadership :

  • Lead a growing team of Partner Success Associates.
  • Provide mentorship, performance feedback, and process clarity to ensure high-quality partner experiences.
  • Monitor workload distribution and support team growth.

    • Process Optimization :

  • Improve systems for onboarding, content tracking, SLA adherence, and partner retention.
  • Identify process gaps and collaborate with tech / product teams to streamline operations.
  • Support migration of tracking and reporting systems from spreadsheets to internal dashboards / tools.

    • Cross-Functional Collaboration :

  • Work closely with Content, Compliance, Tech, Sales, and Support teams to align priorities and solve delivery challenges.
  • Ensure educational content aligns with regulatory requirements (e. , NASBA standards in the U. , IRS, etc.

    • Requirements :

  • Exceptional verbal and written communication required with experience of speaking with external stakeholders as well as management.
  • 6-10 years of experience in customer success, client delivery, client relationship management or partner management roles.
  • At least 2 years of team management experience with direct reports.
  • Strong communication and relationship-building skills, especially with international stakeholders.
  • Familiarity with CRM platforms (e. Zoho, etc. ), project trackers, and Excel-based reporting.
  • Experience with US based clients, especially in accounting, tax, EdTech, or compliance services is a plus.
  • Prior exposure to NASBA or continuing education platforms is a bonus but not mandatory.

    • What Success Looks Like :

  • Partners are onboarded, engaged, and supported with minimal friction.
  • Internal team is high-performing, autonomous, and growing under your guidance.
  • Content pipeline is consistent, compliant, and aligned with audience needs.
  • The department scales without compromising on service quality or compliance.

    • Location & Shift :

  • This is a full-time onsite role in Ahmedabad.
  • 5 PM IST to 02 AM IST M-F.(Weekends off).

    • What this role is not :

  • Not Customer Support : This is not a role where you're handling tickets, technical queries, or reactive support.
  • You're managing strategic relationships, not troubleshooting errors.
  • Not Sales or Lead Gen : You won't be cold-calling, pitching services, or chasing quotas.

    • This role is about retention, relationship-building, and delivery coordination with already-engaged partners.

  • Not a Back-office Job : While there's a strong operational element, this is not a purely backend or data-entry role.
  • You'll be speaking directly with high-profile educators, thought leaders, and US based professionals.
  • Not a Passive Admin Role : We're not looking for someone to just follow checklists.
  • We need someone who takes ownership, drives improvements, and proactively ensures nothing slips through the cracks.
  • Not Just an Individual Contributor : While you'll roll up your sleeves, you'll also lead a team, mentor associates, and help grow the function.
  • This role requires leadership maturity and collaboration.

    • (ref : iimjobs.com)

    Create a job alert for this search

    Partner Manager • Ahmedabad,Gujarat, India

    Related jobs
    Business Development Partner (Commission-Based)

    Business Development Partner (Commission-Based)

    im24x7 Delta Solutions FZCO • Ahmedabad, IN
    AI, Cloud, Mobile, and Web Engineering.Business Development Professionals.Commission-Based or Partnership Model.This is an entrepreneurial opportunity to work directly with our leadership team and ...Show more
    Last updated: 20 days ago • Promoted
    Client Success Partner

    Client Success Partner

    Petpooja • Ahmedabad, Republic Of India, IN
    We are seeking a dynamic and field-oriented Sales Executive to promote and sell the Petpooja Restaurant Billing Platform and Value-Added Services (VAS). The role involves lead generation through fie...Show more
    Last updated: 18 days ago • Promoted
    Strategic Partnership Manager

    Strategic Partnership Manager

    Bennett Coleman & Co. Ltd. (The Times of India) • Ahmedabad, Republic Of India, IN
    We are seeking an innovative and strategic thinker to join our team.This role is pivotal in developing and driving the strategic vision for our event intellectual properties (IP) across B2B and B2C...Show more
    Last updated: 14 days ago • Promoted
    Business Development Lead

    Business Development Lead

    Reliance Consumer Products Limited • Ahmedabad, Gujarat, India
    Role : Business Development Lead- Energy Drinks.Work closely with Regional Manager and NHQ to create category and geography level plans and review against them. Ensure that all discount and local lev...Show more
    Last updated: 8 days ago • Promoted
    Senior HR Business Partner

    Senior HR Business Partner

    Sikich India • Ahmedabad, Republic Of India, IN
    The ideal candidate will lead the HR & TA functions.Sikich draws on a diverse portfolio of technology solutions to deliver transformative digital strategies and ranks as one of the largest CPA firm...Show more
    Last updated: 3 days ago • Promoted
    Area Business Manager

    Area Business Manager

    Panacea Biotec • Ahmedabad, Gujarat, India
    Achieving monthly sales target(Primary & Secondary) year after year.Conduct Joint Field Work (JFW) with TBMs mainly focusing on demonstrating to TBMs on Doctor Conversion, weekly target achievement...Show more
    Last updated: 10 days ago • Promoted
    Shopify Project Manager

    Shopify Project Manager

    Upbott Consulting, Inc • Ahmedabad, IN
    E-commerce Project Manager- Shopify / Big commerce.BigCommerce or Shopify projects.Candidates must have led end-to-end e-commerce implementations specifically on. This role requires someone who under...Show more
    Last updated: 1 day ago • Promoted
    Customer Success Manager – HealthTech (Ahmedabad, Gujarat)

    Customer Success Manager – HealthTech (Ahmedabad, Gujarat)

    vCare Denmark • Ahmedabad, India
    Care Denmark is a digital health company dedicated to delivering comprehensive, connected, and sustainable care solutions for chronic patients. By leveraging technology and fostering awareness, vCar...Show more
    Last updated: 4 days ago • Promoted
    Client Success Manager

    Client Success Manager

    Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) • Ahmedabad, Republic Of India, IN
    India has witnessed a journey of Innovation in Digital Payments and today it leads the world with over 45% of the Global digital transaction volume. At NPST, we believe that our decade long journey ...Show more
    Last updated: 5 days ago • Promoted
    Healthtech Clinic Success Partner

    Healthtech Clinic Success Partner

    vCare Denmark • Ahmedabad, Republic Of India, IN
    Care Denmark is a digital health company dedicated to delivering comprehensive, connected, and sustainable care solutions for chronic patients. By leveraging technology and fostering awareness, vCar...Show more
    Last updated: 5 days ago • Promoted
    Lead Partner

    Lead Partner

    Wadhwani Foundation • Ahmedabad, Gujarat, India
    Lucknow, Pune, Hyderabad, Chennai, Chandigarh, Ahmedabad.Accelerating economic development in emerging economies through high-value job creation Objectives : Enabling the creation of 10M jobs and pl...Show more
    Last updated: 22 days ago • Promoted
    Sustainability Manager

    Sustainability Manager

    Chartered Institute of Professional Certifications • Ahmedabad, IN
    The Chartered Institute of Professional Certifications is a global leader in professional training, executive education, and industry-recognized certification programs. We work closely with faculty ...Show more
    Last updated: 7 days ago • Promoted
    Implementation Manager

    Implementation Manager

    NIIT • Ahmedabad, IN
    At NIIT, we’re transforming the way the world learns, for the better.That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent.Since 1981, we ha...Show more
    Last updated: 4 days ago • Promoted
    Client Success Manager

    Client Success Manager

    cmsMinds • Ahmedabad, Republic Of India, IN
    The Project / Account Manager will drive business growth by building strong client relationships, closing new deals, and ensuring clients are delighted throughout every project phase.This hybrid role...Show more
    Last updated: 10 days ago • Promoted
    Client Partnership Manager

    Client Partnership Manager

    Tiger Advertising • Ahmedabad, Republic Of India, IN
    The Client Servicing Manager is responsible for developing strong relationships with clients, ensuring their advertising and marketing needs are met efficiently. This role involves acting as a key l...Show more
    Last updated: 25 days ago • Promoted
    Ecosystem Development Director

    Ecosystem Development Director

    Wadhwani Foundation • Ahmedabad, Republic Of India, IN
    The Ecosystem Lead will be responsible for end-to-end management and expansion of the skilling ecosystem in the assigned region. This includes designing and implementing skilling programs, establish...Show more
    Last updated: 30+ days ago • Promoted
    Client Growth Manager

    Client Growth Manager

    Virtual Building Studio Inc • Ahmedabad, Republic Of India, IN
    The ideal candidate will play a key role in maintaining strong client relationships, ensuring seamless post-sales processes, and identifying new business opportunities. Prepare and share detailed pr...Show more
    Last updated: 12 days ago • Promoted
    Sell-Side Manager [T500-21310]

    Sell-Side Manager [T500-21310]

    Talent500 • Ahmedabad, IN
    Talent500 is hiring for one of its clients.Careem is the internet platform for the greater Middle East region.A pioneer of the region's ride-hailing economy, Careem is expanding services across its...Show more
    Last updated: 24 days ago • Promoted