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Inside Sales Representative

Inside Sales Representative

SulekhaChennai, Tamil Nadu, India
9 days ago
Job description

Job Title : Tele Sales / Inside Sales Representative (Night Shifts)

Location : Chennai (India-based, working in US hours)

Job Type : Full-time

Department : Sales / NRI / LS

Job Summary : As a Digital Presence Consultant, you will own the full revenue cycle for our Marketing-as-a-Service platform : prospecting US-based small and mid-sized businesses, running value-driven product demos, closing subscription deals, and guiding each new customer through a five-day “Red-Carpet” onboarding that activates their website, listings, social channels and review management. Success is measured by new Monthly Recurring Revenue, speed-to-go-live, early-life adoption, and net retention. The role demands strong consultative-selling skills, solid grasp of local SEO and digital presence tools, disciplined CRM usage, and the flexibility to work US night-shift hours.

Required Skills & Competencies

  • Consultative & Value-Based Selling – ability to translate pain points into quantified ROI.
  • Digital-Marketing Fluency – working knowledge of local SEO, Google Business Profile, listings management, social publishing, reviews, basic web analytics.
  • Product Demonstration – confident with Zoom / Teams, screen-share, interactive walkthroughs.
  • Onboarding / Project Management – organise tasks, assets, and milestones to deliver a 5-day go-live.
  • Negotiation & closing – proven track record beating quota in a SaaS or Marketing-Tech environment.
  • CRM Discipline – Pipeline hygiene is non-negotiable.
  • Communication – C-level articulation in English plus fluency in at least one Indian language (Hindi, Tamil, Telugu, Gujarati, etc.)
  • Adaptability & Self-Drive – comfort with night shifts, US holiday calendar, and a fast-iterating playbook.

Key Responsibilities :

  • Make outbound calls to potential customers in the US.
  • Generate new business leads by identifying prospects and qualifying them.
  • Engage with customers through phone calls, emails, and messaging to understand their requirements and propose solutions.
  • Explain Sulekha’s platform offerings and benefits effectively to close sales.
  • Follow up on leads generated through various sources, including marketing campaigns, referrals, and inbound queries.
  • Maintain and update the CRM system with accurate information on customer interactions, sales status, and opportunities.
  • Meet or exceed sales targets and KPIs.
  • Work closely with the sales team to ensure smooth handover of customer accounts and provide timely updates on progress.
  • Maintain knowledge of Sulekha’s products, services, and industry trends to better assist customers.
  • Multilingual abilities are a plus, as you will work with diverse customers.
  • Qualifications :

  • Proven experience in tele sales or inside sales, preferably in a B2B or event ticketing environment.
  • Excellent verbal and written communication skills.
  • Comfortable working in night shifts (aligning with US time zone).
  • Ability to handle objections and rejections professionally.
  • Strong negotiation and closing skills.
  • Ability to multitask and manage time efficiently.
  • Familiarity with CRM software and sales tools is a plus.
  • Multilingual abilities (English, Hindi, Tamil, Punjabi, etc.) are highly preferred.
  • Self-motivated with a goal-oriented attitude.
  • What We Offer :

  • Competitive base salary + uncapped commission (₹ + US-$ component)
  • Night-shift allowance & health benefits
  • Structured 4-week ramp programme : product mastery, discovery framework, demo certification
  • Clear career ladder to Senior AE / Team Lead / Customer Success Manager
  • Opportunity to shape the go-to-market motion for a newly acquired, high-growth platform
  • Create a job alert for this search

    Inside Sales Representative • Chennai, Tamil Nadu, India

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