Job Description
Position Title : Senior Executive – International Sales (Inbound)
Location : Kolkata
Reporting To : Assistant Manager - International Sales
Experience : 2–3 Years (Domestic B2B sales acceptable; International sales experience is a plus)
Employment Type : Full-time
Position Overview :
We are looking for a Sr. Executive International Sales to join our high-performance sales team at our Kolkata HQ. The ideal candidate will own the inbound international sales process, manage CRM updates, respond to leads and customers, and ensure smooth quotation-to-order conversion while delighting customers.
Key Responsibilities :
- Handle inbound international sales leads and close deals in line with revenue and profit goals.
- Prepare and send sales quotations within 1 working day of inquiry.
- Maintain accurate and timely records in Zoho CRM (leads, tasks, quotes, and orders).
- Follow up with customers via email, WhatsApp, and calls to ensure swift closures.
- Resolve queries within 24-48 business hours.
- Grow repeat orders and build long-term customer relationships.
- Coordinate with internal teams (operations, finance, dispatch) to ensure smooth order processing.
Performance KPIs :
Quarterly revenue / profit targets (Avg. ticket size US$ 5,000-10,000)Turnaround time for quotation : 1 working dayQuery response time : 24 hoursCRM hygiene : 100% data accuracyRepeat business growth : 25% YoYRequirements
Can be graduate in any specialization; preferably B.Tech / Diploma in engineering.2-3 years of experience in B2B sales (industrial product sales preferred).Strong communication skills in English (written + spoken).Basic knowledge of CRM systems (Zoho experience preferred).Sound understanding of lead-to-order sales flow.Ability to multitask and work with global customers across time zones.Positive attitude, quick learner, high responsiveness.Benefits
Why Join Duratuf?
Opportunity to work in a fast-growing, global B2B industrial company.High-performance, collaborative, and transparent work culture.International client exposure.Use of modern tools like Zoho CRM, WhatsApp for Business, and automation systems.Perks & Benefits :
Flexible leave PolicyWFH and Out of Office opportunities based on requirements and conditionsPerformance RecognitionIncentives : Attractive quarterly and annual variable pay based on revenue and profit achievementsDynamic Career GrowthAll the statutory benefits as per industry standardsRequirements
Must be a Graduate; an MBA is preferred / B.Tech in Mechanical / Electrical is a plus. Minimum 2-3 years of experience in B2B Sales(Industrial Sales)