Cluster Manager Debt Management Services Settlement and Waiver Unit

Job Purpose

This position is open with Bajaj Finance ltd.

Duties and Responsibilities

ХTo achieve collection targets of the area assigned ensuring meeting PI Targets meeting the Target on Cost of Collections.

ХControl bucket flow cases and focus on non-starters.

ХEnsuring documented feedback.

ХEnsuring legal guidelines are complied with while repossessing of products

ХEnsuring audit queries are complied with.

ХEnsuring adequate УFeet on StreetФ availability area-wise / bucket-wise / segment-wise.

ХManage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs monitoring performance against set parameters and Weekly review with the collection executives.

ХEnsuring background and reference check of agencies / DCTs being appointed.

ХConstant evaluation of DCTs and agencies.

ХIdentify and manage training needs for the CEs.

ХSupport collection officers in legal / police issues.

ХEnsuring timely and profitable disposal of seized stock & safe custody of seized products

ХVisit Random customers.

Required Qualifications and Experience

ХPeople Management skills.

ХDemonstrated success & achievement orientation.

ХExcellent communication skills.

ХNegotiation Skills

ХStrong bias for action & driving results in a high performance environment.

ХDemonstrated ability to lead from the front.

ХExcellent relationship skills.

ХAffirmative in nature Strong Leadership Skills Clarity of thought and perseverance..

ХExceptionally high motivational levels and needs to be a self starter.

ХWorking knowledge of computers.

Required Experience :

Manager

Key Skills

Electro Mechanical,Instrument Maintenance,Adobe Dreamweaver,Document Control Management,E-Commerce

Employment Type : Full-Time

Experience : years

Vacancy : 1