Atotech Development Center - NOC EngineerAtotech An MKS Brand • Gurugram
Atotech Development Center - NOC Engineer
Atotech An MKS Brand • Gurugram
21 days ago
Job descriptionStrong knowledge of Windows / Linux OS and networking fundamentals. Good knowledge of AWS, Azure, Cloud computing. Experience with monitoring and ITSM tools. Ability to analyze logs and troubleshoot application / service issues. Basic scripting skills (PowerShell, Bash, Python preferred). Good communication and problem-solving skills. Bachelors degree in IT / Computer Science. 36 years of experience in NOC or IT operations.
Description :
The NOC Engineer provides advanced troubleshooting and resolution for escalated incidents. This role involves deeper analysis, applying fixes or workarounds, and ensuring service restoration within SLA. This role requires working a 24 / 7 rotational shift.
You Will Make an Impact By :
- Investigate and resolve incidents escalated by Level 1.
- Perform advanced diagnostics using logs, configurations, and scripts.
- Apply fixes or temporary workarounds to restore services.
- Escalate critical or widespread issues to Incident Manager.
- Collaborate with application, network, and infrastructure teams during major incidents.
- Document troubleshooting steps and resolution details.
- Contribute to knowledge base and SOP improvements.
Skills You Bring :
(ref : hirist.tech)
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