Information Technology Service DeskYASH Technologies • Guntur, IN
Information Technology Service Desk
YASH Technologies • Guntur, IN
17 days ago
Job descriptionAble to understand the email flow issues internal & external End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc.). Demonstrate a high level of customer relationship skills which includes email etiquette. Good Communication skills, follow up skills, Willingness to work in rotational shifts Good Communication skills follow up skills, Willingness to work in rotational shifts. Remote troubleshooting
ROLE AND RESPONSIBILITIES : -
- Primary contact point for end users via phone / Chat / self-service tickets.
- Qualify and Open tickets for remediation of events.
- Triage Tickets to respective teams.
- Regular update and follow up on tickets in the queue
- Follow up tickets till closure.
- Ability to manage a variety of technically complicated tasks effectively
- Experience in Remote support and troubleshooting skills.
- Understanding of Basics Hardware accessories / devices and peripherals
- Should be flexible for rotational shifts
- Excellent oral and written communications skills
- Exposure in practicing ITIL standards for Infrastructure management
DESIRABLE SKILLS
Create a job alert for this search
Service Desk Information Technology • Guntur, IN
Related jobs
)
Information Technology Intern 12 weeks (Unpaid)
Acutis Diagnostics • Guntur, IN
Technology Intern – Service Desk (Unpaid, 12 Weeks).Schedule : Monday–Friday, 9 : 00 AM – 6 : 00 PM EST.Acutis Diagnostics is a growing clinical laboratory based in Hicksville, NY.We take pride in deliv...Show more
Last updated: 17 days ago • Promoted
System Integration Specialist
Alp Consulting Ltd. • Guntur, IN
AI Automation & Integration Developer.AI Automation & Integration Developers.You’ll design and implement automation workflows using.
APIs and enhancing business productivity with AI-driven solutions...Show more
Last updated: 23 days ago • Promoted
Information Technology Specialist
Adan Corporate • Guntur, IN
Adan Corporate specializes in providing customized advisory services to Small and Medium-sized enterprises throughout their value creation process.
The firm leverages its strong relationships based ...Show more
Last updated: 3 days ago • Promoted
Help Desk Analyst
ALIANDO • Guntur, IN
ALIANDO is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U.
For over 20 years, Microsoft and its partners have recommend...Show more
Last updated: 30+ days ago • Promoted
OSWorld SFT 1+
Jupiter AI Labs • Guntur, IN
What Does Day-to-Day Look Like : .Record your screen activity while completing assigned computer-based tasks.Carefully follow step-by-step documentation to complete each task accurately.Ensure all re...Show more
Last updated: 9 days ago • Promoted
Geographic Information System Developer
Vienna Consultancy • Guntur, IN
We are hiring Web GIS developer for 6 Months contract.Contract Duration- 6 Months ,with the possibility of extension.We are looking for an experienced and innovative Senior GIS Developer to join ou...Show more
Last updated: 16 hours ago • Promoted • New!
System Administrator
MGT-COMMERCE GmbH • Guntur, IN
MGT-Commerce is a Berlin-based company founded in 2010 that specializes in providing managed cloud hosting services for Magento e-commerce shops on top of Amazon Web Services (AWS).As an AWS Advanc...Show more
Last updated: 30+ days ago • Promoted
Problem Manager
Mphasis • Guntur, IN
Problem Manager & Major Incident Manager.The Problem Manager, following ITIL V4 best practices, is responsible for the efficient and effective management of IT problems and incidents to minimize th...Show more
Last updated: 3 days ago • Promoted
Information Technology Specialist
Sharp Brains • Guntur, IN
Provide first-level and second-level support for desktops, laptops, printers, mobile devices, and other peripherals.Troubleshoot and resolve issues related to Windows / macOS operating systems, offic...Show more
Last updated: 30+ days ago • Promoted
ITSM Freshservice
Zensar Technologies • Guntur, IN
Freshservice Platform Ownership.Configure, customize, and maintain Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog.
Implement automation workflows, SLAs, and int...Show more
Last updated: 7 days ago • Promoted
Servicenow
Tata Consultancy Services • Guntur, IN
Greetings from Tata Consultancy Services!!.ServiceNow Sr Developer / Consultant.Designs, develops, and implements solutions on the ServiceNow platform to automate business processes.Responsible for d...Show more
Last updated: 24 days ago • Promoted
Service now ITSM ITOM
Tata Consultancy Services • Guntur, IN
TCS is Hiring!! – ServiceNow Developer (ITSM & ITOM).Are you a passionate and experienced.Tata Consultancy Services (TCS).
Design, develop, and implement scalable ServiceNow solutions with a focus o...Show more
Last updated: 17 days ago • Promoted
System Engineer II - SE 2
Straive • Guntur, IN
LearningMate / Straive and MGT Impact Solutions, LLC (MGT) have established a strategic global partnership designed to deliver world-class advisory, technology, and operational solutions for public s...Show more
Last updated: 16 hours ago • Promoted • New!
IT Service Management Specialist
Evlv • Guntur, IN
Title : IT Service Management Specialist.Sector : IT & Services Consulting.Location : Permanent Work From Home (Anywhere in India).
Duration : 1 year - Renewable contract.Working Hours : Monday to Friday...Show more
Last updated: 11 days ago • Promoted
Service Desk Lead
HCLTech • Guntur, IN
Please see the below job description and revert with your updated CV in case you find it suitable.As per relevant experience and last drawn CTC.
To be discussed during the interview.Analyst would be...Show more
Last updated: 16 hours ago • Promoted • New!
T24 System Admin
Systems Limited • Guntur, IN
We are looking for a highly skilled and experienced T24 System Admin to provide technical support and troubleshooting for our T24 COB processes.
The successful candidate will be responsible for ensu...Show more
Last updated: 15 days ago • Promoted
Senior Manager IS Cyber Culture & Awareness
Mashreq • Guntur, IN
The Cyber Security Awareness Specialist plays a critical role in maturing Mashreq Bank’s cyber security awareness program.
The specialist is responsible for fostering a culture where Cybersecurity i...Show more
Last updated: 24 days ago • Promoted
IT Service Management
ISG (Information Services Group) • Guntur, IN
Wanted : dynamic and creative individuals ready to connect with a like-minded team.You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effect...Show more
Last updated: 15 days ago • Promoted