Client Service Risk Specialist

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.

When you join us, you will have :

• Continuous learning :  Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters :  From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community :  With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits :  On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

As a Risk Specialist located in Asia, you will be an integral part of our Client Service Risk (CSR) team. This team plays a crucial role in advising firm leadership on managing risks throughout the client engagement lifecycle, including client selection, work scope management, and adapting to operational changes. The mission of CSR is to facilitate client impact and innovation while effectively managing risks to our clients, our people, and the firm. Our globally integrated team comprises professionals from diverse backgrounds such as communications, consulting, government, and law.

In this role, you will provide guidance to McKinsey's Partners on optimizing client service and thought leadership while mitigating associated risks. You will advise Partners on managing potential risks in client engagements across Asia, in alignment with firm policies. Your responsibilities will include developing briefing materials and coordinating discussions for the Client Service Risk Committee, a global body of firm leaders that advises on complex, high-risk engagements. You will lead risk assessments across Asian offices, focusing on key risks and developing mitigation strategies, particularly in technology areas such as IT modernization, Agile, cloud, cybersecurity, generative AI, and digital transformation. To achieve this, you will collaborate closely with various firm functions (including Communications, Finance, and Legal) and 'cells' (practices, offices, new delivery models) to address multifaceted issues.

Additionally, you will contribute to raising awareness of risk policies and compliance processes, manage incidents, respond to crises, and conduct "after action" assessments. You will also engage in global initiatives, such as policy reviews, as part of our global Risk function.

You will report to the Senior Director of Risk, Asia.