Conduct Risk Specialist

About Tide

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, and Germany.

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

About the role

As a Conduct Risk and Compliance Specialist you’ll have the rare opportunity to :

• Work across the whole business, including with senior stakeholders, on a wide variety of interesting projects and tasks.
• Be part of a small and growing Compliance team where the team dynamic is friendly, ambitious and supportive - and where each person in the team has a real impact. As part of our team, your opinions will carry real weight across the organisation.
• Support Tide business and ensure alignment and consistency in how we manage conduct risk across as per the country regulatory requirement & as per Tide’s global standards.
• Be part of the second line of defence as a trusted advisor who provides an independent perspective.
• Be central to ensuring that Tide delivers on one of its three core values : member-first.
• Completing risk assessments on new products and services from a conduct risk perspective to support go / no go decisions.
• Analysing the results of conduct risk data to measure customer outcomes and identify conduct risks, trends and issues.
• Providing expert advice and challenge to the business on new projects from a regulatory / customer-first perspective.
• Providing training to the business on conduct risk, including supporting the roll out of a global conduct risk approach.
• Supporting other important work such as board and committee reporting, conducting regulatory research and interpreting new regulations and developing conduct risk policies, Customer grievances policies and strategies.

What we are looking for :

What you’ll get in return :

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

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