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Customer Relationship Manager / Executive
Finovest GroupErnakulam, KL, in30+ days ago
Job type
- Quick Apply
Job description
Job Description
Focuses on post-sales engagement, client retention, and enhancing customer satisfaction. Builds long-term relationships with travelers and leverages feedback to improve services.
Key Responsibilities :
- Maintain client profiles and communication history
- Handle inquiries, feedback, and complaints
- Implement loyalty programs and retention strategies
- Monitor satisfaction levels and recommend improvements
Requirements
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Customer Relationship Manager/ Executive • Ernakulam, KL, in
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