9-12 years of experience working in-house as a permanent member of a product design team with multiple designers.We're hiring a Lead User Experience Designer (Research & Adoption) who will :
Lead end-to-end UX research for Agentic AI-powered features
Translate complex user insights into product adoption strategy
Build a research framework that measures success (not just launches features)
Mentor a growing design team in an agile, innovation-first environment
Own the full product lifecycle—research, design, launch, and post-launch optimization
- Have a strong portfolio of work samples showcasing interaction / UX design work & process across platforms.
- Experience with end-to-end product design, from ideation to collaboration with engineering for final handoff.
- Expert experience using Figma including features such as components and auto-layout.
- Familiarity and experience with web accessibility standards
- Experience working with design systems both as a contributor and as a user to create new features.
- Any previous experience in software development is a plus. Coding is not part of this role, but experience is helpful in collaborating with engineers.
- Experience conducting detailed user research at each stage of the product life cycle, and using data to inform design decisions.