Associate Director

Associate Director, Product Delivery (EHS)- A leading ESG / EHS software company

Job Summary : A leading ESG SaaS based software company is keen to hire Associate Director Product Delivery, to oversee EHS solutions, manage client relationships, and lead a team of Delivery Managers. This role involves consulting on EHS solutions, ensuring seamless client onboarding, and optimizing service delivery for superior customer experience.

Company Profile : A leading sustainability-focused technology firm that delivers innovative digital platforms enabling businesses to track, optimize, and disclose their ESG initiatives. With advanced tools and strong industry insights, they support enterprises in shifting toward ethical and regulation-aligned operations.

Location : WFH / Hybrid (candidate should be able to travel to Mangalore as and when required )

Designation : Associate Director - Product Delivery

The selected Candidate will be responsible for the following :

• Lead and manage a team delivering EHS compliance and advisory services, ensuring high-quality support and exceptional client experience.
• Act as an EHS consultant to clients, guiding them in aligning with regulatory standards (e.g., OSHA, ISO 14001 / 45001, CAPF) and integrating EHS practices into their operations.
• Plan and allocate team resources effectively across locations and projects to ensure timely execution and service excellence.
• Develop and oversee project timelines, risk mitigation strategies, and compliance workflows to ensure smooth service delivery.
• Mentor and upskill EHS professionals, fostering a culture of safety, accountability, and regulatory excellence.
• Ensure adherence to global EHS standards and internal quality benchmarks, while driving continuous improvement initiatives.
• Track and report key metrics such as compliance scores, audit closure rates, and safety performance indicators (KPIs).
• Oversee the onboarding of clients into EHS compliance platforms or consulting services, providing clear progress updates and proactive support.
• Collaborate with product, technical, and client success teams to ensure seamless integration of EHS solutions with digital tools and client expectations.
• Ensure timely completion of deliverables linked to client milestones, supporting payment triggers and overall project success.
• Provide insights for product enhancements, issue resolution, and process optimization by synthesizing client feedback and compliance challenges.

Requirement

Experience : Minimum 6+ years of relevant experience working in Utility and Product based company

Work Schedule : Monday - Friday