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Loop Subscriptions - Data Solution Engineer
Loop Subscriptions - Data Solution EngineerLoop Subscriptions • Gurgaon
Loop Subscriptions - Data Solution Engineer

Loop Subscriptions - Data Solution Engineer

Loop Subscriptions • Gurgaon
5 days ago
Job description

Description : About Loop :

Loop is a subscription management platform built for e-commerce brands on Shopify.

Our primary market is the US, with growing presence in Europe and ANZ.

We are scaling rapidly, driven by a strong product and exceptional merchant experience.

We grew 5x in 2023, 3x in 2024, and are on track for 2.5x growth in 2025.

With $10M+ ARR built through organic channels and a small, high-performing team, we believe in doing more with less.

Our DNA :

  • High Agency action over instruction
  • High Ethics trust is the foundation
  • Positive Attitude solutions over excuses
  • Impact Driven if it doesn't move the needle, it doesn't matter

Key Responsibilities :

About The Role :

This role ensures merchants move to Loop smoothly by owning the technical side of onboarding and subscription data migration.

You will manage end-to-end migration workflows, support onboarding specialists, troubleshoot issues, and maintain high data accuracy with zero-error execution.

The role blends backend operations, basic scripting, Shopify know-how, testing, and documentation ideal for someone who enjoys solving technical problems, working with data, and enabling seamless merchant go-lives.

Responsibilities :

  • Client Onboarding : Collaborate with the onboarding specialists to understand the technical requirements and ensure smooth onboarding of the merchants.
  • Data migration : Own the migration infrastructure to help merchants migrate their subscriptions data from their previous platform to Loop ensuring no data loss and errors.
  • Technical Support : Provide technical support to clients during the onboarding process, addressing any issues or concerns promptly.
  • Documentation : Create and maintain documentation for common configurations, data migration process and popular troubleshooting for speed resolution.
  • Quality Assurance : Conduct thorough testing and quality assurance to ensure no escalations or issues reported after the merchant is onboarded.
  • Shopify Expertise : Leverage your knowledge of Shopify to better assist merchants in having the custom requirements implemented as per the expectation.
  • Ideal Profile :

  • Minimum of 2 years of experience in backend tech operations or a related role.
  • Proficiency in JavaScript, CSS, HTML and Python scripts
  • Experience in working with e-commerce platforms, particularly Shopify, is a significant advantage.
  • Strong problem-solving skills and attention to detail.
  • Good communication and interpersonal skills.
  • Ability to work collaboratively in a fast-paced and dynamic team environment.
  • Self-motivated and capable of working independently when required.
  • Benefits :

  • Annual Leaves
  • Free lunch and snacks
  • Annual company retreat
  • Insurance
  • (ref : hirist.tech)

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    Solution Engineer • Gurgaon

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