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GoKhana - Site Head - F&B / Hospitality Operations
GoKhanaMumbai, India11 days ago
Job descriptionAssertive and persistent in approach with an attitude of getting work done. Amicable and able to form and foster business relationships. Ability to handle conflict professionally. Ability to connect to on ground reality and act decisively and quickly. Ability to identify, understand and process data on a regular basis. Driven and motivated with an attitude to create an impact and go beyond what is asked. Professional Conduct and respect for co-workers. Honesty and Sincerity is a must. Operations on day-to-day operations by following our Standard Operating Process. The Site head role is a high intensity, high responsibility and hands on role. The role requires an individual to be highly involved in the day to day operations and be able to track and follow up on service levels.
Key deliverables :
- Maintain healthy relationship with client / employees.
- Vendor relationship & on-the-go training.
- Managing and minimizing process and system deviations.
- Managing delivery SLAs and maximizing customer satisfaction.
- Engaging vendors & maximizing their business 4- 6 years of experience.
- Fostac Trained.
- Food-tech Experience is an added advantage.
- Local language is mandatory
ref : iimjobs.com)
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Site Head • Mumbai, India
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