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Chief Manager - UI / UX Design

Chief Manager - UI / UX Design

Axis Max Life Insurance LimitedGurugram, Haryana, India
30+ days ago
Job description

About the company and role

Axis Max life Insurance - Join our dynamic team where creativity meets innovation! We are a forward-thinking company dedicated to delivering exceptional digital experiences. Our collaborative environment fosters growth, creativity, and the pursuit of excellence.

We are looking for a seasoned and visionary UI / UX Design Leader who will own and drive the design strategy across critical digital initiatives. This role demands a high degree of design leadership, people management, effective storytelling along with hands-on execution capability.

Responsibilities

UX Strategy & Product Design Leadership

  • Own the end-to-end UX lifecycle for products within your assigned track.
  • Apply user-centered design principles to inform design decisions.
  • Develop artifacts including personas, journey maps, IA, wireframes, and storyboards.
  • Conduct heuristic evaluations, expert reviews and recommend improvements.
  • Plan and execute qualitative research independently (interviews, contextual inquiries, etc.).
  • Analyze user behaviors and competitive UX benchmarks to inform design.
  • Translate findings into actionable insights that improve product usability and desirability.

Cross-Functional Collaboration

  • Work with product managers, business stakeholders, engineers, and vendors to align on goals and design solutions.
  • Ensure that designs are technically feasible, meet business requirements, and exceed user expectations.
  • Design Operations Management

  • Create and maintain user flows, user journeys, IA, wireframes, prototypes.
  • Manage UX / UI effort estimations and delivery timelines.
  • Contribute to and evolve the design system and UI standards.
  • Project & People Management

  • Oversee design operations, ensuring efficient workflows and high-quality deliverables.
  • Manage design project timelines, priorities, and quality of deliverables.
  • Supervise and mentor Senior Designers and junior team members.
  • Guide team members on applying research-driven design decisions.
  • Required Skills

  • UX Principles : Strong understanding of UX design principles, research methodologies and design thinking framework
  • Storytelling : Ability to convey ideas and concepts through compelling storytelling.
  • Communication Skills : Excellent verbal and written communication skills.
  • Problem-Solving : Creative problem-solving skills with a strong analytical mindset.
  • Experience : 12+ years of hands-on experience in UI / UX design, with at least 4 years in a managerial / leadership role.
  • Design : Figma, Adobe Suite
  • Collaboration : Miro, Whiteboarding tools
  • Project Management : JIRA, Confluence
  • Preferred Skills

  • Experience in insurance, fintech, or BFSI domains is a plus.
  • Exposure to accessibility standards, responsive design, and scalable design systems.
  • Strong analytical mindset to turn research into structured problem-solving.
  • Portfolio : An online portfolio showcasing product design work, analytical decision-making, design operations and strategic thinking.
  • Why Join Us

  • Innovative Environment : Be part of a growing UX practice that values creativity and innovation
  • Collaborative Culture : A supportive and collaborative environment where you work with passionate professionals
  • Growth Opportunities : Opportunities for professional development - shape design culture , coach talent, and influence the broader customer experience strategy.
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    Design Manager • Gurugram, Haryana, India