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Chief Manager - UI / UX Design

Axis Max Life Insurance LimitedGurugram, Haryana, India

30+ days ago

Job description

About the company and role

Axis Max life Insurance - Join our dynamic team where creativity meets innovation! We are a forward-thinking company dedicated to delivering exceptional digital experiences. Our collaborative environment fosters growth, creativity, and the pursuit of excellence.

We are looking for a seasoned and visionary UI / UX Design Leader who will own and drive the design strategy across critical digital initiatives. This role demands a high degree of design leadership, people management, effective storytelling along with hands-on execution capability.

Responsibilities

UX Strategy & Product Design Leadership

Own the end-to-end UX lifecycle for products within your assigned track.
Apply user-centered design principles to inform design decisions.
Develop artifacts including personas, journey maps, IA, wireframes, and storyboards.
Conduct heuristic evaluations, expert reviews and recommend improvements.
Plan and execute qualitative research independently (interviews, contextual inquiries, etc.).
Analyze user behaviors and competitive UX benchmarks to inform design.
Translate findings into actionable insights that improve product usability and desirability.

Cross-Functional Collaboration

Work with product managers, business stakeholders, engineers, and vendors to align on goals and design solutions.

Ensure that designs are technically feasible, meet business requirements, and exceed user expectations.

Design Operations Management

Create and maintain user flows, user journeys, IA, wireframes, prototypes.

Manage UX / UI effort estimations and delivery timelines.

Contribute to and evolve the design system and UI standards.

Project & People Management

Oversee design operations, ensuring efficient workflows and high-quality deliverables.

Manage design project timelines, priorities, and quality of deliverables.

Supervise and mentor Senior Designers and junior team members.

Guide team members on applying research-driven design decisions.

Required Skills

UX Principles : Strong understanding of UX design principles, research methodologies and design thinking framework

Storytelling : Ability to convey ideas and concepts through compelling storytelling.

Communication Skills : Excellent verbal and written communication skills.

Problem-Solving : Creative problem-solving skills with a strong analytical mindset.

Experience : 12+ years of hands-on experience in UI / UX design, with at least 4 years in a managerial / leadership role.

Design : Figma, Adobe Suite

Collaboration : Miro, Whiteboarding tools

Project Management : JIRA, Confluence

Preferred Skills

Experience in insurance, fintech, or BFSI domains is a plus.

Exposure to accessibility standards, responsive design, and scalable design systems.

Strong analytical mindset to turn research into structured problem-solving.

Portfolio : An online portfolio showcasing product design work, analytical decision-making, design operations and strategic thinking.

Why Join Us

Innovative Environment : Be part of a growing UX practice that values creativity and innovation

Collaborative Culture : A supportive and collaborative environment where you work with passionate professionals

Growth Opportunities : Opportunities for professional development - shape design culture , coach talent, and influence the broader customer experience strategy.

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Design Manager • Gurugram, Haryana, India

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