Confidential • Gurugram, Gurgaon / Gurugram, India
28 days ago
Job description
Greetings from Teknikoz
Experience : 1-3 Years
Roles and Responsibilities
Provide first-level support for Oracle Fusion Financials, SCM, and HR modules.
Monitor scheduled jobs and ensure successful completion of automated processes.
Handle user access tickets, including account provisioning, role assignment, and password resets.
Perform data validation across key business processes to ensure data consistency and integrity.
Escalate functional or technical issues to L2 / L3 or vendor support teams for timely resolution.
Support month-end and quarter-end activities such as reconciliations, data loads, and report generation.
Maintain detailed incident and change logs to track and document all support activities.
Coordinate with business users and IT teams to ensure smooth system operations and minimal downtime.
Skills Required
Oracle Fusion Financials, Data Validation, Scm
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L1 Support Engineer • Gurugram, Gurgaon / Gurugram, India
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