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Input Zero Technologies - Senior Software Engineer - ServiceNow
Input Zero Technologies - Senior Software Engineer - ServiceNowInput Zero Technologies • Gurgaon
Input Zero Technologies - Senior Software Engineer - ServiceNow

Input Zero Technologies - Senior Software Engineer - ServiceNow

Input Zero Technologies • Gurgaon
9 days ago
Job description

Job Title : Senior Software Engineer ServiceNow

About the Role :

We are seeking an experienced and highly skilled Senior ServiceNow Developer to join our team. The ideal candidate will bring strong hands-on expertise in ServiceNow development, integrations, and customizations. You will play a key role in designing, developing, and maintaining ServiceNow solutions that support enterprise-level processes and workflows across multiple modules. This role requires strong technical proficiency, deep knowledge of ITSM and ITIL processes, and the ability to collaborate effectively with cross-functional teams.

Location : Bangalore, Gurgaon, Pune

Experience Required : 3 to 6 years in ServiceNow development

Key Responsibilities :

ServiceNow Development & Customization :

  • Design, develop, and maintain custom applications, workflows, and automation within the ServiceNow platform.
  • Develop custom code for ServiceNow modules including ITSM, Service Portal, Scoped Applications, and more.
  • Customize UI features using UI Pages, UI Macros, Jelly scripting, JavaScript, and other advanced scripting tools.

Requirements Analysis & Solution Design :

  • Work closely with users and process owners to gather business requirements and translate them into technical solutions.
  • Analyze existing processes and recommend improvements by leveraging ServiceNow capabilities.
  • Design and implement new automated workflows and process enhancements within the platform.
  • Integrations & Third-Party Applications :

  • Develop and maintain integrations with external systems using REST, SOAP, and other web service technologies.
  • Ensure smooth data flow between ServiceNow and third-party applications with reliable, secure, and scalable integration solutions.
  • Troubleshoot integration issues and optimize performance.
  • System Administration & Collaboration :

  • Partner with internal process managers, ServiceNow administrators, and cross-functional teams to implement and support various ServiceNow modules.
  • Ensure alignment of ServiceNow solutions with business objectives, compliance standards, and best practices.
  • Support ServiceNow modules for SLA configuration, incident tracking, reporting, and dashboard creation.
  • Technical Leadership :

  • Provide technical guidance, mentorship, and best practices to team members and business units.
  • Participate in Agile / SCRUM ceremonies and contribute to sprint planning, estimations, and reviews.
  • Champion ServiceNow capabilities within the organization and support adoption of new functionalities.
  • Required Qualifications & Skills :

    Technical Skills :

  • 3 to 6 years of hands-on experience in ServiceNow development in an enterprise environment.
  • Certified ServiceNow Administrator (CSA) or Certified Application Developer (CAD)preferred.
  • Strong scripting expertise : JavaScript, Client Scripts, Business Rules, Server Scripts.
  • In-depth knowledge of ITSM modules and ITIL processes (Incident, Problem, Change, CMDB).
  • Experience in ServiceNow migrations, integrations, and workflow automation.
  • Proficiency in REST / SOAP API development and working with message-based architectures.
  • Hands-on experience with Service Portal, Scoped Applications, SLA management, and reporting.
  • Web & UI Technologies :

  • Working knowledge of web development frameworks and technologies including AngularJS, HTML5, jQuery, and CSS.
  • Ability to build responsive and user-friendly UI components within ServiceNow.
  • Professional Skills :

  • Strong analytical and problem-solving skills with the ability to design scalable solutions.
  • Proven ability to work effectively across multiple teams and manage multiple projects simultaneously.
  • Strong communication skills and the ability to translate technical concepts into business-friendly language.
  • Experience working in Agile / SCRUM environments.
  • (ref : hirist.tech)

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