WBO : CAD - Unit Head

WBO : CAD - Group Head

INTERNAL USAGE : No. of Vacancies :

Reports to :

Head Credit Administration

Is a Team leader

Y / N

Team Size : Grade :

DM / MGR / SM

Business : Corporate Centre

Department :

Wholesale Banking Operations

Sub - Department : Location :

Mumbai

About Credit Admin Department

The Credit Admin Department manages entire credit delivery and credit monitoring for Corporate Banking clients and acts as an interface between the bank and the client. The focus is to ensure efficient credit delivery and superior customer experience. The team of Credit Managers and Service RM interacts with the Borrower to obtain pre-requisites for disbursement, ensures timely disbursement and facilitates post disbursement monitoring by liaising with the Borrower.

About the Role

The CAD Group Head manages the team of Credit Admin Managers and is responsible for handling the entire credit delivery and credit monitoring for Corporate Banking clients and the official acts as an interface between the bank and the client and is actively involved in Customer service also. The Group Head monitors all client engagements and ensures efficient credit delivery and superior customer experience. The role also ensures closure of all regulatory observations and zero non-compliance.

Key Responsibilities

Processing mandated transaction as per ESCROW / TRA / Sanction

Ensure prompt resolution of business requirements

Ensuring compliance of guidelines (Internal / regulatory) related to Credit Delivery activities

Monthly & fortnightly maintain the Bank's exposure data and regularly publish to all stakeholders

Initiatives taken for improvement in TAT & Reduction of NFTR

Timely and accurate submission of subsidy claim and adjustment thereof under various subsidy schemes

Achieve defined increase in productivity

Timely submission of review, reconciliation & monitoring of Credit Delivery activities and gap observed during SOX / EGRC walk through

Sharing Exchange of Information on a quarterly basis to all the banks & tracking of inward EOI

Guide & train the team member to manage the work efficiently

Qualifications

Graduate

8-10 of work experience in BFSI sector

Proficiency in Microsoft excel and other data analysis tools

Excellent communication and interpersonal skills, with the ability to engage with internal & external stakeholder.

Role Proficiencies :

Knowledge of banking products and services

Knowledge of regulatory guidelines and norms

Good communication (both verbal and written) skills

Ability to manage complex client situations

Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

Ability to handle pressure and meet deadlines

Skills Required

Microsoft Excel