Apigee TSR (Technical Support Resident engineer)

Must have;

• Hands-on proficiency in Setting up, configuring Linux operating systems & applications and troubleshooting them
• Regularly updating and maintaining the system to ensure optimal performance and security
• Experience in configuring and managing network devices and services
• Exposure in Managing and maintaining Linux systems in cloud environments (e.g., AWS, Azure, Google Cloud)
• Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
• Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related
• Providing technical assistance to users, both internal and external, through various channels
• Communicating technical information clearly and concisely to users and stakeholders
• Setting up and tearing down cloud resources (servers, storage, networks) as needed
• Ensuring consistent and secure configurations across the cloud environment
• Support with 24x7 operations (Rotational Shifts)
• English language (verbal and written) Proficiency is must
• Experience or Knowledge of Apigee and API management
• Minimum of 5+ years’ experience as System Administrator or Network Administrator with hands-on experience
• Certifications related to Linux and / or Network and / or Cloud Ops