Customer Relationship Executive - Chennai

About Rentokil Initial Hygiene

Rentokil Initial Hygiene India, operating in more than 75 countries is the trusted hygiene solution provider globally. Together with 100 years of experience with tailored solutions to meet customised business needs, assuring 100% peace of mind with Rentokil Initial services. Rentokil Initial offers the widest range of washroom hygiene services including the provision and maintenance of products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats.

For more details : https : / / www.initial.com / in /

Requirements

About the Role :

• The Customer Relationship Executive / Sr. Customer Relationship Executive is responsible for driving successful adoption, onboarding, and ongoing value realization for clients by deeply understanding our products, owning key Customer Success metrics, managing escalations, forming strategic relationships, and continuously improving processes for exceptional customer experience and retention.
• The incumbent will report to the Lead Customer Relationship Management. The incumbent will have to work as part of a multi-functional team involving collaboration with the internal team and external stakeholders.

Job Responsibilities :

Key Result Areas :

Competencies (Skills essential to the role) :

Educational Qualification / Other Requirement :

Role Type / Key working relationships :

Benefits

What can you expect from Rentokil Initial Hygiene ?

Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in :

DEI statement : At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.