Front Office Executive

Company Overview Nibav Home Lifts India, founded in 2019, is a leader in the compact home elevator industry, dedicated exclusively to manufacturing elevators for villas and bungalows. Targeting High Net Worth Individuals, Nibav stands out with its premium, safety-certified vacuum-based elevators. Positioned as one of the top three home elevator companies globally, Nibav is headquartered in Chennai with a strong presence in 14 countries.

Job Overview Nibav Home Lifts India is seeking a Front Office Executive to join our dynamic team. This full-time position is suitable for freshers with 0 to 1 year of experience. The role is stationed in Coimbatore, Bangalore Urban, and Mangaluru. The position requires adept handling of front desk operations, effective customer service, and relationship management.

• Qualifications and Skills Proficiency in Microsoft Office Suite to manage daily office tasks and communications effectively.
• Familiarity with Customer Relationship Management (CRM) software for maintaining client interactions and data.
• Experience with appointment scheduling software to efficiently manage appointments and meetings.
• Front desk management skills to handle inquiries and provide a welcoming environment for visitors and clients.
• Excellent data entry skills for managing and storing information accurately and confidentially.
• Strong customer service skills and the ability to respond to client needs promptly and professionally.
• Competence in vendor management to assist in maintaining and developing supplier relationships.
• Understanding of handling petty cash to assist in managing small office expenses when necessary.
• Roles and Responsibilities Serve as the first point of contact for clients and visitors, ensuring a friendly and professional reception.
• Manage front desk operations including answering phones, routing calls, and providing relevant information to inquiries.
• Schedule appointments and manage the calendar to ensure timely meetings and workflow efficiency.
• Maintain effective communication with clients and stakeholders via email, phone, or face-to-face interaction.
• Perform data entry tasks, ensuring information is updated and managed accurately within the system.
• Support various departments by managing documentation and assisting with administrative tasks as required.
• Oversee the management of office supplies and coordinate with vendors to replenish stocks as needed.
• Assist in maintaining a tidy and organized front office area to ensure a professional environment.