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Lead Program Manager - Collection Strategy
Lead Program Manager - Collection StrategyConfidential • Gurugram, Gurgaon / Gurugram, India
Lead Program Manager - Collection Strategy

Lead Program Manager - Collection Strategy

Confidential • Gurugram, Gurgaon / Gurugram, India
29 days ago
Job description

Role Overview

We are seeking a seasoned Program Manager for the Strategy Team to lead Collectons Strategy & Innovation for wheeled asset businesses - Two-Wheelers and Pre-Owned Cars for our client which is a leading financial services brand. The role demands a strategic leader with deep experience in NBFC collections strategy, capable of working closely with senior leadership to drive porUolio-level outcomes and deliver measurable results within the first 3 months.

The selected candidate will join as one of four Program Managers in the Strategy vertical, with scope to grow into a full-fledged Head of Strategy role.

Key Responsibilites

  • Lead the Collec&ons Strategy for Two-Wheeler and Used Car porfolios, focusing on reducing delinquencies and improving recovery performance.
  • Develop and implement porMolio-level strategic ini&a&ves, with a strong P&L
  • orienta&on.
  • Work closely with senior leadership, preparing and presenting strategic insights and decks at the CEO / management level.
  • Oversee and guide a team of data analysts for insights and reporting, while providing high-level strategic direction.
  • Drive process compliance and tele-collections strategy in alignment with organizational objectives.
  • Deliver measurable results within the first 2–3 months of joining.
  • Provide foresight for scaling the role into a broader strategy leadership mandate.

Key Requirements

  • Experience : 12–15 years in Collections Strategy / Credit Strategy within the NBFC sector, specifically wheeled assets (Two-Wheelers and Used Cars).
  • Strategic Orienta&on : Proven ability to design and drive strategies (not just execution).
  • Leadership : Experience working with senior leaders, with exposure to preparing strategic inputs for CXO-level reviews.
  • Team Management : Ability to lead a team of analysts, with potential to scale into a larger leadership mandate.
  • Educaton

  • MBA with strong analytical / strategic credentials.
  • Certiicatons in analytics / strategy will be an added advantage.
  • Location : Gurgaon (willingness to relocate if not already based in NCR).

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    Lead Program • Gurugram, Gurgaon / Gurugram, India

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