Client : Fintech.
Role : Business Analyst AI & NLP / LLM Solutions.
Location : Mumbai (WFO).
Reporting to : Co-Founder.
Key Responsibilities :
- Lead the integration of AI tools and AI-enabled technologies to improve business outcomes in financial services sector.
- Manage the end-to-end lifecycle of AI-driven products and AI, NLP and LLM based solutions for driving operational efficiency and revenue growth.
- Manage the development and deployment of AI driven bots for digital platform and investment products.
- Develop AI bots on platforms like Alexa, Google Assistant, WhatsApp, Facebook, IVR, etc. as per companys requirement.
- Enhance NLU engines, analyze chat log & voice data, and implement process automation.
- AI-Driven Automation : Implemented data and process automation, enhancing operational efficiency.
- Design and Implement Automated Workflows : Lead the design and execution of automated workflows, focusing on tasks such as research aggregation, document creation, and data analysis.
- AI Implementation : Experience and knowledge on implementing AI tools for financial analysis or document automation.
- CRM Integration : Familiarity with CRM system implementation in the financial services sector.
- Platform Knowledge : Experience with financial platforms like Bloomberg, Tracxn, etc.
- Technical Familiarity : Knowledge of modern API integration, data architecture, and related technologies.
Required Qualifications :
Experience : 4 to 10 years in implementing AI, NLP, or Conversational AI solutions, with a focus on financial services.Project Leadership : Proven ability to manage the lifecycle of AI products, from inception to deployment.Technology Expertise : Deep knowledge of Generative AI, LLM, and AI tools.Skills : Strong communication, project management, and analytical skills.Vendor & Budget Management : Experience in managing technology vendors and budgets.Leadership & Influence : Lead change and influence teams across various departments.Education :
Bachelors degree in Computer Science, Information Systems, or a related (ref : hirist.tech)