Jobs in Mumbai

Job Description

• Identify and prospect potential clients through outbound calls, emails, and other digital outreach methods and follow-up meetings.
• Qualify inbound leads and conduct discovery calls to understand customer needs, pain points, and business objectives.
• Manage sales pipeline, track leads, and follow up to ensure prospects move smoothly through the sales cycle.
• Collaborate with the sales team to ensure smooth handover of qualified leads to account executives or external sales teams.
• Develop and maintain strong relationships with prospective and existing clients.
• Provide exceptional customer service, resolving inquiries and concerns to enhance customer experience and satisfaction.
• Maintain accurate records of customer interactions, sales activities, and outcomes in the CRM system. Stay current on product offerings, industry trends, and market conditions to effectively sell solutions.

Requirements

Requirements

Job Description -Identify and prospect potential clients through outbound calls, emails, and other digital outreach methods and follow-up meetings. -Qualify inbound leads and conduct discovery calls to understand customer needs, pain points, and business objectives. -Manage sales pipeline, track leads, and follow up to ensure prospects move smoothly through the sales cycle. -Collaborate with the sales team to ensure smooth handover of qualified leads to account executives or external sales teams. -Develop and maintain strong relationships with prospective and existing clients. -Provide exceptional customer service, resolving inquiries and concerns to enhance customer experience and satisfaction. -Maintain accurate records of customer interactions, sales activities, and outcomes in the CRM system. Stay current on product offerings, industry trends, and market conditions to effectively sell solutions. Requirements - 2-3 years of experience in Inside Sales, Sales Development, or similar roles. - Excellent communication skills, both written and verbal, with the ability to engage customers effectively. - Strong relationship-building and interpersonal skills, with a focus on customer satisfaction. - Ability to handle objections, negotiate, and close deals in a consultative manner. - Familiarity with CRM systems and office productivity tools like MS Office. - Graduate / Post Graduate (MBA-Sales & Marketing is preferred).