Assistant ManagerConfidential • Gurgaon / Gurugram

Assistant Manager

Confidential • Gurgaon / Gurugram

30+ days ago

Job description

Liaise with regulatory, legal and banking regulation as per requirement

Ensure that daily, weekly and monthly tick lists are effectively maintained and the commitments towards our internal and external customers are met according to Service Level Agreement (SLAs)

Ensure all activities are carried out as per the agreed SLAs and in case of exceptions, beneficiaries are advised accordingly.

Manage the work flow efficiently with the resources available without compromising on the risk and services.

Ensure escalation of any identified risk and suggest and implement mitigating actions and controls to safeguard the Bank.

Ensure timely and effective communication is maintained with Internal as well as external customers taking utmost care in protecting the reputation of the bank.

Identify risk and nature of issues and inquiries arising repeatedly.

Ensure to escalate these identified risks to the Supervisor / Line Manager / Department Head within the Unit and be a part of the team designing the mitigating factors

Review periodically the staff job functions and ensure that all staff within the unit is fully aware of all the process which would facilitate job rotation.

Maintain professionalism and effective communication with colleagues within the Unit and all other Departments

Adhere to your individual duties and responsibilities and support the team to deliver service excellence

Ensure all staff are able to deliver the tasks assigned including on the job, technical & soft skill training and development

Ensuring all volumes are completed during month end

Skills Required

Aml, Kyc, Finance, Anti Money Laundering

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Assistant Manager • Gurgaon / Gurugram

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