store manager (Bangalore)

Job Description

mail : - info@naukripay.com

store manager oversees the daily operations of a retail store, ensuring smooth and efficient functioning while maximizing profitability and customer satisfaction. This involves managing staff, handling inventory, implementing sales strategies, and maintaining a positive and welcoming environment.

Key Responsibilities :

Staff Management :

Hiring, training, scheduling, supervising, and evaluating staff performance. Motivating the sales team, fostering teamwork, and resolving any personnel issues.

Sales and Revenue Generation :

Developing and implementing strategies to meet sales targets and increase profitability. Analyzing sales data and making adjustments to improve performance.

Inventory Management :

Overseeing stock levels, ordering new products, managing stock rotation, and minimizing losses due to theft or damage.

Customer Service :

Ensuring excellent customer service, addressing customer complaints, and resolving issues promptly.

Store Operations :

Managing day-to-day operations, including opening and closing procedures, maintaining store appearance, and ensuring a safe and clean environment.

Financial Management :

Creating and managing the store's budget, monitoring expenses, and ensuring the store meets its financial goals.

Compliance and Loss Prevention :

Ensuring compliance with relevant laws and regulations, implementing security measures to prevent theft and loss.

Marketing and Promotion :

Developing and implementing marketing strategies to attract customers and promote the store's products and services.

Reporting and Analysis :

Generating reports on sales, inventory, and other key performance indicators to assess store performance and make informed decisions.

Skills :

Leadership and Management : Ability to motivate and inspire a team, delegate tasks effectively, and resolve conflicts.

Communication and Interpersonal Skills : Ability to communicate effectively with staff, customers, and vendors.

Problem-Solving and Decision-Making : Ability to identify and resolve issues quickly and effectively.

Financial Management : Understanding of budgeting, financial analysis, and profit and loss statements.

Inventory Management : Knowledge of stock control, ordering procedures, and loss prevention techniques.

Customer Service : Ability to provide excellent customer service and resolve customer complaints.

Organizational Skills : Ability to manage multiple tasks, prioritize responsibilities, and maintain a well-organized work environment.